my vip gems and rewrd credits

Discus and support my vip gems and rewrd credits in XBoX Rewards to solve the problem; my xbox reward points and my vip gems have ( according to the xbox support person ) been lost in the migration to microsoft rewards. i had about 1750... Discussion in 'XBoX Rewards' started by alistairstrogg, Jul 5, 2018.

  1. my vip gems and rewrd credits


    my xbox reward points and my vip gems have ( according to the xbox support person ) been lost in the migration to microsoft rewards. i had about 1750 my vip gems and reward points. can you look into this please

    :)
     
    alistairstrogg, Jul 5, 2018
    #1
  2. IsmaelLara93
    IsmaelLara93 Guest
    didn't get deposited

    didn't get deposited my pending rewards credits and vip gems after opt out, please fix that.
     
    IsmaelLara93, Jul 5, 2018
    #2
  3. EvGXFUSION
    EvGXFUSION Guest
    Xbox reward credits

    i used my vip gems to get credits and it hasn't transferred to my xbox accounts no credits have since December2017 why is that
     
    EvGXFUSION, Jul 5, 2018
    #3
  4. my vip gems and rewrd credits

    Hi there,

    You'll want to reach out to the Rewards group
    here
    with regards to your specific account transition question.
     
    Mistress Sara, Jul 5, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello escapefromthis,

    Your Credits were deposited on June 16th, as recorded in your commerce page (Sign in to your Microsoft account). You have already spent this deposit on a purchase on July 3rd. Regarding any questions about the
    conversion of your MyVIP Gems to Microsoft Rewards points, you should contact Microsoft Support via the link provided in the transition FAQ:

    Where do I go to get help, more information, or to give feedback?

    · If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    · If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

    · For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
    forum
    or on Twitter @XboxLiveRewards.

    · For more information about the Microsoft Rewards program, click here.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. Mistress Sara Win User

    my vip gems and rewrd credits

    Hi there,

    You'll want to reach out to the Rewards group
    here
    with regards to your specific account transition question.
  7. XBLRewards8 Win User

    my vip gems and rewrd credits

    Hello escapefromthis,

    Your Credits were deposited on June 16th, as recorded in your commerce page (https://commerce.microsoft.com/). You have already spent this deposit on a purchase on July 3rd. Regarding any questions about the
    conversion of your MyVIP Gems to Microsoft Rewards points, you should contact Microsoft Support via the link provided in the transition FAQ:

    Where do I go to get help, more information, or to give feedback?

    · If you have feedback about Microsoft Rewards, please send us an email at L: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***.

    · If you need any help with your account after it transitions to a Microsoft Rewards account, contact us.

    · For additional information about the transition and your Xbox Live Rewards account, you can reach out to us on our dedicated Xbox Live Rewards support
    forum
    or on Twitter @XboxLiveRewards.

    · For more information about the Microsoft Rewards program, click here.
  8. Smwutches Win User

    Not receiving my rewards for purchases from the Microsoft store

    Are there any specific offers You're looking for credits from? In order to receive credits, your purchases would either need to be eligible for a specific offer on the site at the time, or you would need at least 1 star level in order to receive VIP rebates.

    Anniversary gems are not the same as credits. They would be added to your VIP gems as long as you claim them on the MyRewards section of the site.
  9. Smwutches Win User

    my points

    There are challenges to receive gems for keeping gold and game pass for a certain amount of time, but there are no offers to receive credits or gems for actually purchasing them. And subscriptions do not count towards VIP.
  10. XBLRewards3 Win User

    Didn’t get my Game Pass Reward

    Hi VT3X PR0XY. This might be for Microsoft Rewards, since we don't have a 1-month game pass for 5,000 Credits. Also, you can't spend your Credits in the Xbox Live Rewards program as they are converted to your local currency. You can spend My VIP Gems though,
    5,000 Gems for a 12-month game pass.
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my vip gems and rewrd credits

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