My vip star ranking has went from 4 down to 2

Discus and support My vip star ranking has went from 4 down to 2 in XBoX Rewards to solve the problem; my vip star level was at 4 a while back and now it has went down to 2 b7a09613-4088-4ac6-b0c7-c9f3aa25b674 Discussion in 'XBoX Rewards' started by TypedMedal125, Oct 18, 2016.

  1. My vip star ranking has went from 4 down to 2


    my vip star level was at 4 a while back and now it has went down to 2

    :)
     
    TypedMedal125, Oct 18, 2016
    #1
  2. VIP Star ranking went from 4 down to 2

    A few months ago my vip rank went from 4 down to 2 and i thought maybe it was an error and would fix itself but still nothing

    could you please fix this

    thank you
     
    TypedMedal125, Oct 18, 2016
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    VIP Star ranking went from 4 down to 2

    Hello TypedMedal125,

    I have reviewed your purchases and your MyVIP progress is accurate. You were incorrectly receiving progress for your pre-orders on November 9th and November 23rd and many consumable purchases for Halo 5. Those were removed when we found the error, and resulted
    in a decrease in MyVIP.
     
    XBLRewards8, Oct 18, 2016
    #3
  4. Cryptic Flair Win User

    VIP Rating

    I'm having the same problem; all of a sudden my VIP rank went from 66% of the way to 5 stars as a 4-star, to 91% of the way to 4 stars as a 3-star.
  5. XBLRewards8 Win User

    VIP Star ranking went from 4 down to 2

    Hello TypedMedal125,

    I have reviewed your purchases and your MyVIP progress is accurate. You were incorrectly receiving progress for your pre-orders on November 9th and November 23rd and many consumable purchases for Halo 5. Those were removed when we found the error, and resulted
    in a decrease in MyVIP.
  6. Beanz6884 Win User

    VIP Star ranking went from 4 down to 2

    The same stuff is happening to me! I was at three almost going to four and now I'm too almost going into three! Let me know if anything happens on your end
  7. XBLRewards8 Win User

    My vip went from almost rank 5 to vip rank 4 0%

    Hello IStoleYourXbox1,

    As mentioned in your previous post that you provided, there was no adjustment done on your account. Your progress was accurate.

    Every year we perform a re-calibration on MyVIP. We use your VIP progress from the previous year (in this case September 2015-December 2016) to determine your starting rank after this re-calibration. After doing this, we place your VIP progress at a default
    level.
  8. Smwutches Win User

    My vip went from almost rank 5 to vip rank 4 0%

    Yes. You have to either spend the same amount or more to either maintain your rank or move up each year. If you spend less, you can drop levels.
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My vip star ranking has went from 4 down to 2

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