My xbox account is listed as an adult account except I cannot use a custom profile picture?

Discus and support My xbox account is listed as an adult account except I cannot use a custom profile picture? in XBoX on Consoles to solve the problem; I had my Xbox account set as a child so i followed this youtube video: [MEDIA] everything went as planned and that child account is now listed as an... Discussion in 'XBoX on Consoles' started by DubstepDENTIST, Jun 3, 2018.

  1. My xbox account is listed as an adult account except I cannot use a custom profile picture?


    I had my Xbox account set as a child so i followed this youtube video: everything went as planned and that child account is now listed as an adult on the family tab,
    only problem is, is that that account can still not import a custom profile picture for xbox. Will it take a while for this transfer to go into effect, or is the change purely visual and my account is still regarded as a child?

    :)
     
    DubstepDENTIST, Jun 3, 2018
    #1
  2. XBOX BETA

    So ive tried to use Xbox Beta to change to a custom profile picture but its not working for me says I need to be 18 but I'm 22 even my account says its an adult account I'm not sure why it isn't reading my account and registering it as an adult account please
    help my gamertag is
     
    Lil Queen 4699, Jun 3, 2018
    #2
  3. bdog1288
    bdog1288 Guest
    Xbox limitations

    I recently verified my microsoft account age proving to be an adult and on xbox I still cannot do certain things such as change the profile picture to custom and in-game I am limited. If wondering, the game I am having issues with would be Forza Horizon
    4. More specifically I cannot use the auction house or apply custom tunes to my cars. It says it is blocked by xbox parental settings.
     
    bdog1288, Jun 3, 2018
    #3
  4. Smwutches
    Smwutches Guest

    My xbox account is listed as an adult account except I cannot use a custom profile picture?

    If the age of your account is still under 18, then you're still considered a child. There is no way to change the age of an account once it has been created.
     
    Smwutches, Jun 3, 2018
    #4
  5. Is there any way to grant more permissions or am I going to be stuck with not being able to do things?
     
    DubstepDENTIST, Jun 3, 2018
    #5
  6. Smwutches
    Smwutches Guest
    You'll have to wait until you(it) turns 18.
     
    Smwutches, Nov 3, 2018
    #6
  7. DubstepDENTIST Win User

    My xbox account is listed as an adult account except I cannot use a custom profile picture?

    If the age of your account is still under 18, then you're still considered a child. There is no way to change the age of an account once it has been created.
    Is there any way to grant more permissions or am I going to be stuck with not being able to do things?
  8. Smwutches Win User

    My xbox account is listed as an adult account except I cannot use a custom profile picture?

    You'll have to wait until you(it) turns 18.
  9. Smwutches Win User

    My xbox account is listed as an adult account except I cannot use a custom profile picture?

    If the age of your account is still under 18, then you're still considered a child. There is no way to change the age of an account once it has been created.
  10. Azura Swiftz Win User

    XBOX ONE CUSTOM GAMER PICTURE ISSUE

    If you are using a child account you cannot use a custom gamerpic. There is no way to change the birthdate on an xbox live account.
    But on my parental account, I have changed my main account to an adult account yet nothing has happened
  11. XBF Diego M Win User

    Xbox profile glitching

    Hi Petrus,

    Custom profile pictures are only allowed for adult accounts which would be 18 in the United States. You say that you have been able to choose a custom picture before on this same account? And how are you setting the custom pic, through the Xbox app or on
    the console with a USB?

    https://support.xbox.com/en-US/my-account/manage-gamertag-and-profile/change-gamerpic-on-xbox-one

    Double check your Xbox Live privacy settings found in your Account settings and make sure it's set to adult defaults or customize the privacy settings to allow all of the social features. If it doesn't allow you to change settings without a parent account,
    then you have a child account.

    As far as the friends list goes, there may be a profile data syncing error with the Xbox Live servers. I suggest removing your profile, power cycle the Xbox, and then re-add the account but make sure you know the correct login information before you remove
    the account:


    Let us know what happens.
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My xbox account is listed as an adult account except I cannot use a custom profile picture?

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