My xbox live 12 months code is unredeemable

Discus and support My xbox live 12 months code is unredeemable in XBoX Games and Apps to solve the problem; Hello Xbox community, if I try to redeem my xbox live 12 months code (on xbox one or pc), it gives me an error and asks me to try later. It also says... Discussion in 'XBoX Games and Apps' started by Rednaii, Sep 23, 2016.

  1. Rednaii
    Rednaii Guest

    My xbox live 12 months code is unredeemable


    Hello Xbox community,

    if I try to redeem my xbox live 12 months code (on xbox one or pc), it gives me an error and asks me to try later. It also says that the error will be investigated, yet I have tried using the code a few times in the last 24 hours. Just want to play Halo.

    I also tried this with a 14 days trial code, but this gives me the same error so the problem is not with the code. Also tried a different account on the same xbox one, but still no succes, gives me the same error.

    Hoping to find more people struggling but it seems like no one has encountered this?

    Hope to here from you soon!

    :)
     
    Rednaii, Sep 23, 2016
    #1
  2. Ripped download code

    Hey there, unfortunately Xbox don't replace lost of damage codes, I know this because I still have 12 month of gold with the last 5 digits scratched off and will probably be unredeemable forever.

    You can try and guess as many times as you want here through the website though.
     
    DigitalAssassin, Sep 23, 2016
    #2
  3. Xbox Live code extend

    Hi. I currently have xbox 3-month subscription and I just bought 12-month xbox live code. If I redeem my 12-month code right now, would it add up and make it 15-month subscription or do I have to cancel my 3-month subscription first and then redeem my 12-month
    live code?
     
    ExtantGosling50, Sep 23, 2016
    #3
  4. My xbox live 12 months code is unredeemable

    If you bought the code from a retail store, I'd first suggest you take it back for a refund or exchange (if possible).

    You could also try contacting Xbox Support through text chat or a phone call. Click

    here
    to look into that. The representatives there are able to look deeper into your account, and should be able to handle problematic redemption codes as well.

    Hope this helps!
     
    Internet Expert, Sep 23, 2016
    #4
  5. Internet Expert Win User

    My xbox live 12 months code is unredeemable

    If you bought the code from a retail store, I'd first suggest you take it back for a refund or exchange (if possible).

    You could also try contacting Xbox Support through text chat or a phone call. Click

    here
    to look into that. The representatives there are able to look deeper into your account, and should be able to handle problematic redemption codes as well.

    Hope this helps!
  6. LauraB936 Win User

    Problem with a gift card and billing information

    Hello I would like to check if m'y code xbox live 12 months is a xbox live 12 months code pleas . Because it displays a validity of 6 months on the console.
  7. DigitalAssassin Win User

    Ripped download code

    Hey there, unfortunately Xbox don't replace lost of damage codes, I know this because I still have 12 month of gold with the last 5 digits scratched off and will probably be unredeemable forever.

    You can try and guess as many times as you want here through the website though.
  8. MikeDennison Win User

    X-Box lice code redeeming issue

    Hi I have just tried to redeem a 12 month xbox live code. The code was accepted and stated that it was a 12 month subscription but nothing shows up on my xbox live account? Any ideas?
    X-Box Live not Lice :-(
  9. HD delboyyz Win User

    xbox live ran out early?

    i payed for a code to get 12 months xbox live it worked it said i have gold for 12 months but my live has ran out more than 11 months early? anyone know why?
Thema:

My xbox live 12 months code is unredeemable

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