My Xbox live account is inaccessible

Discus and support My Xbox live account is inaccessible in XBoX Accessibility to solve the problem; Hello! For some reason, I am unable to access my Xbox Live account. I can login to my Microsoft account via the Microsoft website, but attempting to... Discussion in 'XBoX Accessibility' started by Persistenance, Jun 28, 2019.

  1. My Xbox live account is inaccessible


    Hello!

    For some reason, I am unable to access my Xbox Live account. I can login to my Microsoft account via the Microsoft website, but attempting to login via
    the Xbox website produces absurd results.

    After attempting to login to my account via the Xbox site on PC, I am directed to sign in via the standard Microsoft login page. Immediately after signing in, I am immediately redirected to

    here
    and am seemingly still logged-out. The top right corner of the webpage still has the "Sign in" button, but it is unclickable; clicking on it doesn't redirect me to the sign-in page. Here's a screenshot:


    My Xbox live account is inaccessible [​IMG]


    Attempting to login via a mobile device produces similar results, but it instead redirects me to the Indonesian version of xbox.com. I live in America, and I
    don't speak Indonesian; I have absolutely no idea why this happens. Here's a screenshot of that, too:

    My Xbox live account is inaccessible [​IMG]

    Attempting to access my account
    directly
    immediately redirects me to this support page, which makes it seem like my account
    is a child account. However, the
    Microsoft family page
    shows me that I am not connected to a family.

    Attempting to login via Minecraft redirects me to this
    long link
    , giving me an error code of "0."

    The account I am referring to above is also the account I am using to write this issue. In addition, I have another Microsoft/Xbox live account (that uses different credentials and is not connected to this one) and, oddly
    enough, none of these issues occur on that account.

    I have tried this on different devices, different WiFi, different browsers (including Microsoft Edge), and on different days, and the yielded results are the same; At a glance it seems that my account may be corrupt.

    :)
     
    Persistenance, Jun 28, 2019
    #1
  2. XBF Brad A Win User

    My Xbox live account is inaccessible

    Hi Persistenance,

    Thanks for coming to the forums with your issue. We recommend trying to log in on the
    account website. Also on the PC try different browsers. If you continue to have issues. You will need to request a call from support, to see if there are any issues on the account.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad
  3. JhonSnow777 Win User

    My Xbox live account is inaccessible

    Hello, try to loggin with the Mozilla Web browser, this happened to me once and i made it with this web browser...
  4. TheGr8Juggalo Win User

    Serious connection issue

    Bing.com "was" inaccessable from MY computer, along with my live and hotmail email
  5. BK x ExecutionZ Win User

    Xbox Security Proof Trouble

    This didn't work because when I tried to download my profile, it said "Sorry, Xbox LIVE profiles can't be downloaded right now. Try again later." Which is such bs!! Now my account is inaccessible until it lets me redownload it!!!
  6. steokeogh1 Win User

    Does Xbox not want me to spend my money?

    The reason for the 30 days for your security and everybodys security that uses both Xbox Live and any other Microsoft sevices.

    It is that informoation cannot be cahnged on your account withoiout checking that the info on your account is inaccessable by you.
Thema:

My Xbox live account is inaccessible

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