My Xbox live account settings keep resetting

Discus and support My Xbox live account settings keep resetting in XBoX Accessibility to solve the problem; Whenever I change my privacy and online safety settings to allow, it resets everything back to block/friends. I don't have an Xbox so I do all this on... Discussion in 'XBoX Accessibility' started by eventHrzn5530, Aug 5, 2022.

  1. My Xbox live account settings keep resetting


    Whenever I change my privacy and online safety settings to allow, it resets everything back to block/friends. I don't have an Xbox so I do all this on a laptop.

    :)
     
    eventHrzn5530, Aug 5, 2022
    #1
  2. Lucas Lauer Win User

    My Xbox live account settings keep resetting

    Hello, eventHrzn5530. Thanks for reaching out! My name is Lucas. I'm an Independent Advisor and a Microsoft user just like you. I'll be happy to assist you today.

    Would you please try to use another web browser? Also, please use an Incognito / Inprivate tab.

    If the issue persists, would you please check if you are on a family group at http://family.microsoft.com/?

    Waiting for your reply.
  3. Francia J. Win User

    Xbox 360 games not downloading on Xbox One

    In this case, we may need to reset the console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Settings > System > Console info > Reset > Reset and keep my games and apps.
  4. Francia J. Win User

    Home Xbox Issue

    Would it be okay if you reset the Xbox again keeping games and apps? This time ask your brother to use his account the first time that you will set up the console.

    Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
  5. ITz OVEERR 9000 Win User

    Reset my Xbox Achievements (XBLIT)

    I have set up my Xbox Account privacy settings to everyone until someone from the Xbox LIVE Inforcement Team resets my Xbox Achievements or tells me there's no way I'm getting reset.
  6. Francia J. Win User

    Deleted account on accident

    That's odd because there seems to be no account logged in. Kindly perform a reset on your console keeping your games and apps. Don't worry because as long as you're connected to Xbox Live your saved progress, games, will not be deleted. It will remove all of your accounts but you can add all of them later on.

    Press the Xbox button to open the guide.

    Select Profile & system > Settings > System > Console info.

    Select Reset console.

    Reset and keep my games & apps.
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My Xbox live account settings keep resetting

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