My xbox live gold turned into game pass and i want to revert it back to xbox live gold

Discus and support My xbox live gold turned into game pass and i want to revert it back to xbox live gold in XBoX on Consoles to solve the problem; So I just bought xbox gold and when I redeemed it, it became 4 months of xbox games pass. I only had one month of game pass left and I wanted to switch... Discussion in 'XBoX on Consoles' started by TylerJarrett, Dec 26, 2020.

  1. TylerJarrett
    TylerJarrett Guest

    My xbox live gold turned into game pass and i want to revert it back to xbox live gold


    So I just bought xbox gold and when I redeemed it, it became 4 months of xbox games pass. I only had one month of game pass left and I wanted to switch to gold because I no longer use the games. I can't manually change it back and when I went to request
    a call they were "too busy". Ive been trying to contact these people for 5 hours now and they wont seem to be able to fix my problem. Xbox you need to fix this

    :)
     
    TylerJarrett, Dec 26, 2020
    #1
  2. jasjhonatha Win User

    Xbox Game Pass Ultimate

    Can I revert my Xbox Game Pass Ultimate back to my Xbox Live Gold?
    Do not.

    what you can do is cancel your Ultimate subscription and subscribe to Live Gold again.
  3. ZOMBIEOX133 Win User

    Xbox Game Pass Ultimate

    Can I revert my Xbox Game Pass Ultimate back to my Xbox Live Gold?
    The answer to your question is No.

    However, if you would like to dispute on why you would like to be an Xbox Live Gold member than a Xbox Game Pass Ultimate member... you could contact Xbox customer service.

    Once, you agreed to convert Xbox Live Gold into Xbox Game Pass Ultimate is final.
  4. Smwutches Win User

    My xbox live gold turned into game pass and i want to revert it back to xbox live gold

    Support would be the only ones who could possible help you, but there are no guarantees as the system does warn you of the conversion before you complete the transaction. By completing the transaction you agree to the conversion.
  5. Njal the Blue Win User

    My entire 1 year Xbox Live Gold subscription got cancelled after cancelling 1 month of Xbox Game Pass Ultimate

    You would be best placed to create your own thread.

    If you are referring to losing Xbox Live Gold because you cancelled Game Pass Ultimate, there is nothing that can be done. It clearly states that Xbox Live Gold will be converted to Game Pass Ultimate days and can not be reverted and that canceling Game
    Pass Ultimate will cancel out the converted Xbox Live Gold. https://support.xbox.com/en-US/billing/xbox-subscriptions/xbox-game-pass-ultimate-faq

    You can cancel your Game Pass Ultimate membership at any time, and you will
    continue to have access to your Ultimate benefits until your prepaid time ends, at which point you will not be charged again.

    Note The upgrade of any prepaid time to Xbox Game Pass Ultimate cannot be reverted back to Xbox Live Gold or Xbox Game Pass, and you cannot receive a refund for Xbox Live Gold or Xbox Game
    Pass. You can, however, rejoin Xbox Live Gold or Xbox Game Pass when your Xbox Game Pass Ultimate subscription ends
  6. AridLizard Win User

    Duplicate billing for what seems to be the same service

    with Xbox Live Gold you get 3 free Games With Gold each month that are yours to play as long as you have an active Live Gold subscription. if you play any of those games then you will want to keep Live Gold

    with Xbox Game Pass you have access to all the games in the Game Pass library. if you play any of those then you will want to keep Game Pass

    as the others have said, there is a new service which combines Live Gold and Game Pass called Ultimate Game Pass (which works out cheaper than the 2 separate subscriptions)

    if you upgrade to Ultimate Game Pass it will convert any Live Gold and/or Game Pass you have into Ultimate Game Pass.

    do not cancel Ultimate Game Pass as it does not give you back the separate Gold and Game Pass that was converted.

    it's best to turn off recurring billing and just let the Ultimate Game Pass run out if you wish to go back to only using Game Pass or Gold.
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My xbox live gold turned into game pass and i want to revert it back to xbox live gold

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