My Xbox one is stuck with a display resolution of 640x480

Discus and support My Xbox one is stuck with a display resolution of 640x480 in XBoX on Consoles to solve the problem; My Xbox One S has for some reason been set to a 640x480 display resolution, and i cant change it. It was completely fine earlier and just started doing... Discussion in 'XBoX on Consoles' started by Jbisk21, Jul 1, 2020 at 11:23 AM.

  1. Jbisk21
    Jbisk21 Guest

    My Xbox one is stuck with a display resolution of 640x480


    My Xbox One S has for some reason been set to a 640x480 display resolution, and i cant change it. It was completely fine earlier and just started doing this. I've tried restarting the console, switching hdmi inputs on the tv, using different hdmi cables,
    and none of it worked. Can anyone help?

    :)
     
    1 person likes this.
  2. Boom B00M Boom Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

  3. ArminatorX Win User

    My Xbox one is stuck with a display resolution of 640x480

    Try the following:

    Remove any disc from your console, if necessary, then hold the power button on the console to completely shut the console down.

    Now hold down the eject button, and hold the power button. The console will chime as soon as you press the power button as usual, but keep holding Eject and Power button, until the console chimes a second time.

    This will force the console to reset it's resolution settings to a rescue resolution.

    Now try going to the console's video settings and set the resolution according to these instructions:

    https://support.xbox.com/help/hardware-network/display-sound/change-tv-display-resolution
  4. Mama Amev Win User

    My Xbox one is stuck with a display resolution of 640x480

    Hello! This may be a dumb question, but do you have a remote tied specifically to that TV (Not one of those remotes TV providers would give you, but a remote that specifically came with your TV)? If so, there should be an aspect button on there or something
    along those lines in which you should be able to change the screen size.
  5. jambo2929 Win User

    Xbox One S is stuck in 640x480 resolution mode. Date 9/21/19

    Hi Boom,

    Thanks for the link but nothing from the thread or these others have helped.

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-s-stuck-on-640x480-480p-resolution-in/623d6774-1d31-48f5-94f8-dd02479ee536

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-video-defaults-to-640x480/c4e012b4-b51f-4496-bf2f-7f8e31879adb

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

    https://answers.microsoft.com/en-us/xbox/forum/all/xbox-one-640x480-only-option-on-resolution-under/139a2a83-4f7a-4cc6-a730-c12e6f3e1ab3

    https://answers.microsoft.com/en-us/xbox/forum/all/stuck-in-640x480-fixed/1b0c6ac9-c274-4078-95d2-7ce6e0b5dea4

    There are a few others I tried from non-microsoft forums but they just repeat the same troubleshooting suggestions from above.
  6. Ae Pumba Win User

    Problem displaying in 1080p resolution

    I can change the resolution out of 640x480 but if I choose 720p, 1440p or 1080p the green screen start again.

    I tried using another device (laptop, xbox 360) with the same HDMI cable and they are displayed in 1080p perfectly. As soon as I reconnect the HDMI cable on my xbox one the screen shrinks in 640x480
Thema:

My Xbox one is stuck with a display resolution of 640x480

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