My Xbox One S isnt connecting to my tv

Discus and support My Xbox One S isnt connecting to my tv in XBoX on Consoles to solve the problem; So I've had my xbox for about 2 years now and never dropped it, spilled any liquid on it and it's never been areas where it could over heat. Recently,... Discussion in 'XBoX on Consoles' started by Calik Austin, Mar 24, 2020.

  1. Calik Austin
    Calik Austin Guest

    My Xbox One S isnt connecting to my tv


    So I've had my xbox for about 2 years now and never dropped it, spilled any liquid on it and it's never been areas where it could over heat. Recently, it froze and I had to restart it and when I did, i was only able to pull up the xbox menu by pressing
    the xbox button on the controller. I couldn't move through the selections. Eventually, it would not even show the picture on my TV. It would just be a black screen. I changed my HDMI chord and the same issue occured. I did all the hard reset methods and that
    doesn't come up either. Last night I tried again and now the HDMI does even connect to the tv. My tv says "please connect device". Not sure what is wrong or what to do next and I can't find a support number for Microsoft. Also my controller doesn't even connect
    to the xbox either. However, my xbox turns on and sounds like it's running normally. What do I do? And what is xbox support number?

    :)
     
    Calik Austin, Mar 24, 2020
    #1
  2. Calik Austin Win User

    My Xbox One S isnt connecting to my tv

    Lol yea it's in the correct output
  3. DAVIIKUS Win User

    My Xbox One S isnt connecting to my tv

    I know it is pretty obvious but on the back there are two HDMI1 input and one output make sure it is correct, regards
  4. JCSWW Win User

    Xbox One S not recognizing full 4K capabilities through 4K AV receiver

    My TV doesn't support HDR at all but it is 4k capable. I have tried having the XBOX One S directly connected to the TV and through the receiver with no luck getting anything 4k out of the One S.
  5. SpoopyJlian Win User

    Upgraded to Xbox One S now surround sound no longer works (0x80bd0009)

    Thanks for getting back to me!

    I have both my console and soundbar plugged into my TV. My Xbox One S is connected to HDMI 1 and my soundbar is connected to HDMI 2 (ARC). It's the recommended setup.

    It's also the exact same setup as before with my old Xbox One.

    Again, with this setup I am not able to get surround sound on the S, which didn't happen with the non-S.
  6. BirdyEkrom Win User

    Xbox live on xbox 360 s fixed!

    No i dont, it is a xbox 360 S

    Internet is connected it shows it

    Only thing that isnt i connected is xbox live

    My xbox box gold yearly subscription shows it is active On mricosoft.com

    It's refurbished.
Thema:

My Xbox One S isnt connecting to my tv

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