My Xbox One X will not let me set it as my home Xbox.

Matt C_331 · May 19, 2022

I recently factory reset my Xbox one x, and when I went to set it up again it wont let me set it as my home Xbox again. I've tried soft resetting multiple times, I've tried hard resetting multiple times, I've even tried factory resetting multiple times. I've tried logging out and back in, I've tried removing the account and adding it to the Xbox again. I've tried setting a different accounts home Xbox to the Xbox. I've tried resetting the mac address, I've tried restarting my internet router, I've tried using both a hardwired and a Wi-Fi connection. I even tried using the hotspot on my phone. I've tried everything I could possibly think of. I even tried changing the location on my Xbox cause I read that worked for someone. But nothing has worked. I don't understand what the problem is. Am i missing something?

:)

刀ㄩ乃❦

I’m having this same issue. From what I see it’s an error on behalf of Microsoft, I really do hope there working on a fix for this

Lucas Lauer

Hello, Matt. Thanks for reaching out. I'm Lucas, an Independent Advisor and a Microsoft user just like you. I'll be glad to help you out.

This is a outage Microsoft is having right now. Other users are having the same issue today. They're trying to set Xbox as the Home Xbox and it's not working. They tried to remove and add the account again, tried to add another account to the console and even tried to factory reset Xbox and still nothing. After checking the box, it will just load and then get unchecked again, same issue as you:

https://answers.microsoft.com/en-us/subject/for...

https://answers.microsoft.com/en-us/subject/for...

Microsoft is aware of it and will probably fix it soon. Pleae wait a few hours and it should be solved.

Also, you said you changed the location of your Xbox. Please don't change the country/region to one you're not living in since it might cause your account to get banned. Stay safe.

If you have any other question or need anything else, please let me know.

Miss Bijoux

Hey Rolo!

I'm sorry to hear about the troubles you're experiencing. What is the particular error message (or code) that you get when you try to launch a game? And what exactly happens when you try to launch a game?

If it's truly a home console issue, you'll need to reach out to
phone or chat support for further assistance as we are unable to change that for you.

Let us know so we know how to best help!

--------------------------------------

Xbox Forums Staff

Be sure to check out the Xbox Forum Guidelines and
if you're a member of the Xbox Insider Program, check out the Xbox Insider Program Forums for help with Insider Program
troubleshooting.

Smwutches

You can try contacting support to see if they will reset your limit, but there are no guarantees. 1-800-4my-xbox if you're in the US/Canada or http://support.xbox.com/contact-us

Geth

You can only change your Home Xbox 5 times per year.

So if you've changed it more than that you might have to wait.

My Xbox One X will not let me set it as my home Xbox.