My Xbox turns off as soon as I access the troubleshoot menu. HELP!

Discus and support My Xbox turns off as soon as I access the troubleshoot menu. HELP! in XBoX Accessibility to solve the problem; Ok so for the last couple of months ive been having issues with my console making eject noises by itself and turning on after i shut it down..i was... Discussion in 'XBoX Accessibility' started by LSG Trapology, Apr 24, 2020.

  1. My Xbox turns off as soon as I access the troubleshoot menu. HELP!


    Ok so for the last couple of months ive been having issues with my console making eject noises by itself and turning on after i shut it down..i was using it today and as im scrolling through the dashboard it kept freezing and my controller wasnt functioning
    properly so i hard reset it..as i turnt it back on i was stuck on the green screen & after resetting it again didnt work i held the synch and power button in order to access the troubleshooting menu but as soon as it loads my game keeps turning off (multiple
    times)

    im sure this may have something to do with me needing a new console or repairs but im also thinking it could have something to do with a new update i was prompted to do this morning..maybe upon completion it messed things up as well

    :)
     
    LSG Trapology, Apr 24, 2020
    #1
  2. WPAK Win User

    My Xbox turns off as soon as I access the troubleshoot menu. HELP!

    Hi there,

    just to be sure, do you have any external storage devices connected? If so please disconnect those and try to see if anything changes. I had an issue that caused freezing and controller issues at some point which was caused by a faulty external storage device.

    If the same thins happen without any external storage device connected then please try the steps here:

    https://beta.support.xbox.com/help/hardware-network/console/console-turns-off-unexpectedly


    If you are participating in the Xbox Insiders program then also be sure to post the issue here:

    https://www.reddit.com/r/xboxinsiders/
  3. EdBoi1 Win User

    Black Screen of Death?

    I have tried pressing and holding the power button for ten seconds and then I waited thirty seconds and turned it back on but I can't access my settings on my xbox,the only menu I can access is the power off menu.
  4. WPAK Win User

    My Xbox turns off after i load up the troubleshoot menu? PLEASE HELP!

  5. nbcGamer561 Win User

    Unable to sign in

    It might be a problem with your console. You will maybe have to open the troubleshoot menu to Reset the console to factory settings here is some steps to access the troubleshoot menu.

    1. Turn off the console

    2. Hold Eject & Sync Then turn on the console

    3. Then goto "Reset This Xbox"

    4. Then Press A and Goto Remove Everything

    Then it will start Reseting the console

    But if the troubleshoot menu doesn't show you can do it the easy way.

    1. Goto settings

    2. Then system

    3. Then press a on Console info then Reset console
  6. godloesugly 7 Win User

    troubleshoot menu when turned on?

    well.... i smashed it and bought a new one....
Thema:

My Xbox turns off as soon as I access the troubleshoot menu. HELP!

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