My Xbox will not let me sign in

Discus and support My Xbox will not let me sign in in XBoX Games and Apps to solve the problem; My xbox will not let me sign in. When it does and i try to launch a game, it says i need to be connected to xbox live even though i already am... Discussion in 'XBoX Games and Apps' started by dylanmeek, Oct 18, 2020.

  1. dylanmeek
    dylanmeek Guest

    My Xbox will not let me sign in


    My xbox will not let me sign in. When it does and i try to launch a game, it says i need to be connected to xbox live even though i already am connected.

    :)
     
    dylanmeek, Oct 18, 2020
    #1
  2. VibroPlex Win User

    My Xbox will not let me sign in

    I'd start by clearing the system cache (it's just temporary files plus game updates, automatically reloaded) by:

    1) Tap the silver Xbox Guide button on the controller, go 2 clicks right to Settings, pick System Settings.

    2) Select Storage (or Memory if Storage).

    3) Move over any hard drive or memory unit (not the Cloud) & press (Y) on your controller & pick Clear System Cache.

    4) When asked to confirm storage device maintenance, choose Yes.

    Delete profile from your console

    1) go to www.xbox.com/accounts & click on Sign in at upper right - if you can't sign in then
    STOP: DON'T delete your profile. Please call Xbox Support
    support.xbox.com/contact-us for help with your account. If you can sign in, delete & redownload your profile on your Xbox this way:

    2) Go to Settings

    3) pick System

    4) choose Storage

    5) pick All Devices

    6) choose Gamer Profiles

    7) pick the gamertag

    8) choose Delete, and

    9) pick Delete Profile Only. This deletes the profile but leaves saved games and achievements. Now, re-download your profile.

    Re-download

    1) Tap the silver Xbox Guide button

    2) Select Download Profile (and if you don't see it, press the blue X button to make sure you're not signed in) and proceed with Profile Download.

    3) Enter the Microsoft Account addresse for your Xbox LIVE gamertag when asked.

    4) Enter the password for the Microsoft Account.

    4A) If your account is an Xbox LIVE child account, the parent’s Windows Live ID & password is required as well to download your profile.

    5) Pick the storage device for your profile (choose Hard Drive if you have one, or Memory Unit if you don't have a Hard Drive).

    6) When the download completes you will be asked if you want the console to remember your password. If it's your home console, I'd say yes, otherwise I'd think carefully about leaving my profile unprotected on somebody else's
    Xbox!

    7) Sign in, and retry.
  3. taidara Win User

    My Xbox will not let me sign in

    Greetings veteranRAT40!

    Try download your gamer profile from LIVE servers onto your console as follows:

    1. Press the Xbox Guide button on your controller (large X button in the center of your controller).
    2. Select Download Profile.
    3. Enter the Microsoft account associated with your Xbox LIVE gamertag.
    4. Enter your Microsoft account password.

    Post back and let us know if you were helped by this.
  4. Mister Mascot Win User

    It won't let me sign in on my xbox

    Hey there,

    Sounds like there could be an issue with the account or there might have been a small outage that caused this. Are you able to sign into your account on
    account.live.com without any issues?

    Let us know!
  5. King Abiji Win User

    My Xbox One will not let me sign in,

  6. Miss Bijoux Win User

    My Xbox won't let me sign in?

    Hey there -

    What is the error message and/or code (XBOS-0000 or 0x00000000) that you are experiencing? Having that will help us better understand what the issue may be. That said, you can try holding down the power button for 10 seconds and signing back in and if that
    still doesn't work, the next thing I'd recommend trying is
    removing your Xbox Live profile
    from your console and trying again.

    Keep us posted. :)
Thema:

My Xbox will not let me sign in

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