MyCredits depsit?

Discus and support MyCredits depsit? in XBoX Rewards to solve the problem; I had over 5,000 credits before the 15th, but they never got deposited. Is it possible to get a deposit now? I don't want they to convert to Microsoft... Discussion in 'XBoX Rewards' started by SSJ God Jive, May 25, 2018.

  1. SSJ God Jive
    SSJ God Jive Guest

    MyCredits depsit?


    I had over 5,000 credits before the 15th, but they never got deposited. Is it possible to get a deposit now? I don't want they to convert to Microsoft Rewards and (if possible) to Microsoft currency. Thanks in advance.

    :)
     
    SSJ God Jive, May 25, 2018
    #1
  2. hercules9023
    hercules9023 Guest
    MyCredits

    Hi, i bought Civilization Recolution last week and i have not yet received I have not yet receivedthe rewards credits; i did not even receive credits for the first digital purchase. When they will be assigned? Thank you
     
    hercules9023, May 25, 2018
    #2
  3. My Xbox Rewards MyCredits Haven't Been Deposited, I've waited 12 days still nothing.

    Hello, I had over 15,000 MyCredits and I was told that on the 30th my MyCredits would be deposited into my Microsoft Account, They have not been deposited into my Microsoft or Xbox account yet and I've waited 12 days.
     
    SuperBoaGaming, May 25, 2018
    #3
  4. Smwutches
    Smwutches Guest

    MyCredits depsit?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So they should be deposited over the next few days.



     
    Smwutches, May 25, 2018
    #4
  5. XBLRewards8
    XBLRewards8 Guest
    Hello,

    From the FAQ on Vault Credits:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.
     
    XBLRewards8, Nov 3, 2018
    #5
  6. XBLRewards8 Win User

    MyCredits

    Hello hercules9023,

    Apologies for the inconvenience. There was an issue with Throwback Thursday that we have just resolved. You should see those Credits shortly. However, regarding the first time purchase offer, that is only for your first purchase made with currency from your
    Microsoft Account. Since you did use your Microsoft Account as your payment method, that purchase was not eligible for the first time purchase offer, and therefore did not award Credits for that offer.
  7. XBLRewards8 Win User

    MyCredits

    Hey Nikoooooo92,

    It sounds like you may be unfamiliar with how our deposits work. Here's an explanation in our FAQ for Vault Credits in particular:

    I claimed Rewards Credits from the vault. When will I receive them?

    If you claim Rewards Credits from the MyVIP Vault, they should appear as pending in your account within 96 hours. Once they are pending in your account, the normal deposit process kicks in. Generally if you have over 5,000 Rewards Credits pending in your
    account in the first half of any given month, that amount will be converted to your local currency and deposited into your Microsoft account on or around the 30th of that same month. If the Credits show as pending in the second half of the month, that amount
    will be deposited into your Microsoft account on or around the 15th of the next month.


    Please note you need at least 5,000 Rewards Credits pending to automatically trigger a deposit, though you can request a deposit for the next scheduled date as long as you have 1,000 Credits pending. Also, if you have ongoing issues with us depositing
    into your account, such as your account not matching up with your billing location, you might want to consider choosing a different prize from the vault, as we won’t be able to deliver your Rewards Credits until the deposit issue is resolved.


    We see that you already know about the MyRewards page and the MyStatement. If you look at the MyStatement, you can see that your Credits that placed you above 5000 Credits were placed on the 25th of this month. Therefore, since that is the second half of
    the month as described above, you should expect your deposit "on or around the 15th of the next month". Note that the FAQ says "on or around", so while the deposit should occur by the end of the 15th at the latest, it may also be placed before that date. Here
    is that FAQ entry in Italian, as well:

    Ho richiesto i crediti Rewards dalla Camera Blindata. Quando li riceverò?



    Se richiedi i crediti Rewards dalla Camera Blindata MyVIP, saranno visualizzati nel tuo account come in sospeso entro 96 ore. Una volta che risulteranno in sospeso, partir la procedura standard di deposito. Solitamente, se nella prima met di ogni mese
    avrai accumulato più di 5.000 crediti Rewards in sospeso sul tuo account, quell’importo verr convertito nella valuta locale e depositato nel tuo account Microsoft intorno al 30 dello stesso mese. Se i crediti saranno visualizzati come in sospeso nella seconda
    met del mese, l’importo verr depositato nel tuo account Microsoft intorno al 15 del mese seguente.



    Ricorda che sono necessari almeno 5.000 crediti Rewards in sospeso perché si attivi il deposito automatico; tuttavia potrai richiedere un deposito per la prossima data programmata non appena avrai a disposizione 1.000 crediti in sospeso. Inoltre, se si verificano
    problemi ripetuti con il tuo account, come per esempio una mancata corrispondenza con l’indirizzo di fatturazione, ti suggeriamo di optare per un altro premio tra quelli della Camera Blindata, in quanto non ci sar possibile inviarti i crediti Rewards finché
    tali problemi non saranno risolti.

  8. Smwutches Win User

    Not Earning MyCredits

    Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for March purchases. If there are any other specific offers you're looking for credits from, you'll
    want to post in the support section of this forum in order for support to check into it for you.
  9. bear489 Win User

    Not Earning MyCredits

    Keep in mind that rebates are calculated after the end of the month and given by the 15th of the next month. So it's still too early to see credits pending for March purchases. If there are any other specific offers you're looking for credits from, you'll
    want to post in the support section of this forum in order for support to check into it for you.
    You was right I didn't think of the time table. The star ranking was throwing me off, cause I was seeing it go up after I buy just in a few days. While the credits wasn't showing. I just checked and all my credits have appeared.
  10. Smwutches Win User

    MyCredits depsit?

    Credits are deposited by the following 15th or 30th of the month after you have at least 5,000 pending. So if you get to 5,000 between the 1st and 15th, they are deposited at the end of the month. If you get to 5,000 between the 15th and 30th, they are deposited
    by the 15th of the next month. So they should be deposited over the next few days.



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MyCredits depsit?

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