MyVIP Star Rank reset?

Discus and support MyVIP Star Rank reset? in XBoX Rewards to solve the problem; I just noticed that MyVip Star rank went back to a 1 and I'm now 81% of the to my next star. I was a 3 with 82% of the way to my next star. So instead... Discussion in 'XBoX Rewards' started by Destructo Dom, Oct 16, 2016.

  1. MyVIP Star Rank reset?


    I just noticed that MyVip Star rank went back to a 1 and I'm now 81% of the to my next star. I was a 3 with 82% of the way to my next star. So instead of almost having 4 stars, I almost have 2. What happened?

    :)
     
    Destructo Dom, Oct 16, 2016
    #1
  2. XyberDAWG
    XyberDAWG Guest
    80,000 credits pending

    see attachment.

    [table][tr][td]03/31/17 - MyVIP Star Rank 5 (Gold) - 15,000 Credits [/td][/tr][tr][td]03/09/17 - Simply Rewarding Offer - 6,000 Credits [/td][/tr][tr][td]02/28/17 - MyVIP Star Rank 5 (Gold) - 3,000 Credits [/td][/tr][tr][td]01/31/17 - MyVIP Star Rank 5 (Gold) - 16,000 Credits [/td][/tr][tr][td]12/31/16 - MyVIP Star Rank 5 (Gold) - 48,000 Credits[/td][/tr][/table]
     
    XyberDAWG, Oct 16, 2016
    #2
  3. Can't redeem on Xbox

    I have 20,000 reward points. I want to redeem them on the Xbox store.

    Pending Credits

    Credits you've earned that have not yet been converted to cash and deposited into your Microsoft account.

    [table][tr][td]12/31/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]5,157 Credits [/td][/tr][tr][td]11/30/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]5,333 Credits [/td][/tr][tr][td]10/31/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]800 Credits [/td][/tr][tr][td]09/30/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]2,400 Credits [/td][/tr][tr][td]08/31/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]400 Credits [/td][/tr][tr][td]07/31/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]1,200 Credits [/td][/tr][tr][td]06/30/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]3,200 Credits [/td][/tr][tr][td]05/31/2017 [/td][td]MyVIP Star Rank 2 (Gold) [/td][td]1,600 Credits [/td][/tr][/table]
     
    ItsGameOverNow, Oct 16, 2016
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    MyVIP Star Rank reset?

    Hello Destructo Dom,

    There is currently an issue with MyVIP calculations. We have identified the cause of this error, and are currently deploying a hotfix for the issue. Apologies for the confusion. This fix should be fully deployed by the end of the month at the very latest.
     
    XBLRewards8, Oct 17, 2016
    #4
  5. XBLRewards8 Win User

    No bonus Microsoft Reward points (vip star rank 5) on purchases since transition from xbox rewards

    Hello Lt Boulton,

    As stated in the FAQ:

    What will happen to my MyVIP Star Rank in Microsoft Rewards?



    MyVIP Star Ranks are not part of the Microsoft Rewards program. If you are an Xbox Live Rewards member with a MyVIP Star Rank and you transition to Microsoft Rewards, you will receive special benefits in Microsoft Rewards for a promotional period through
    December 31, 2018. Click here to learn more.


    Since we have not yet transitioned to Microsoft Rewards, there is no reflection of your MyVIP Star Rank in Microsoft Rewards.
  6. XBLRewards8 Win User

    questions VIP star

    Hello Kentarus,

    Currently, physical purchases like consoles are not eligible for MyVIP and will not increase MyVIP star ranking.
  7. XBLRewards3 Win User

    Microsoft rewards

    Hi Org1nizdGeneral. In order to receive payback for purchases, you must first unlock a MyVIP Star rank. Once you unlock a Star rank, you'll earn a certain percentage back on qualifying purchases. To learn more about the MyVIP program, visit our FAQ:
    https://rewards.xbox.com/en-US/faq/#myvip.
  8. XBLRewards8 Win User

    MyVIP Star Rank

    Hello AboundedxSphere,

    It looks like you included your Halo Wars pre-order and a "Run the Jewels" consumable from January and March. Please keep in mind that pre-orders and consumables are not eligible for MyVIP. Currently you are at roughly 795 out of 900 required USD.
  9. XBLRewards8 Win User

    MyVIP Star Rank

    Hello WEZZIE E,

    There was an issue where a new purchase data source was sending incorrect information, and duplicating purchases. We have reviewed your account, and can confirm that 5% is accurate. For future reference, you can also check your spending from (https://commerce.microsoft.com/).

    [table][tr][td]Titanfall™ 2: Angel City Camo Pack [/td][td]2.99 [/td][/tr][tr][td]Titanfall™ 2: Ronin Art Pack 1 [/td][td]3.99 [/td][/tr][tr][td]Dead Island Definitive Edition [/td][td]10 [/td][/tr][tr][td]Plants vs. Zombies™ Garden Warfare 2: Deluxe Edition [/td][td]10 [/td][/tr][tr][td]Injustice™ 2 - Ultimate Edition [/td][td]Pre-Order: Not Eligible[/td][/tr][tr][td]STAR WARS™ Battlefront™ Ultimate Edition [/td][td]20 [/td][/tr][tr][td]Total [/td][td]46.98 [/td][/tr][/table]

    Since 46.98/900 (900 USD is the amount required for Rank 3 MyVIP) = .05, a MyVIP progress of 5% is accurate.
Thema:

MyVIP Star Rank reset?

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