NAT Type unavailable

Discus and support NAT Type unavailable in XBoX on Consoles to solve the problem; Having problem connecting to xbox live 68edf056-63fd-431a-bbed-4894657dc80e Discussion in 'XBoX on Consoles' started by RichardMayuga, Oct 28, 2019.

  1. NAT Type unavailable

    Having problem connecting to xbox live

    RichardMayuga, Oct 28, 2019
  2. CrazyPompano628 Win User

    Dns not support by my network

    and it shows that im connected but no network unavailable and nat type unavailable
  3. XBF Chris J Win User

    Service info is unavailable

  4. PURExKsavBearX Win User

    My Xbox says I'm connected on connected devices on hot spot settings on phone but when I try to connect on the Xbox to go to live it says nat type unavailable n won't let me go online

    I understand that your xbox nat type says unavailable and will not let you go online

    try this
  5. XBF Brad A Win User


    Hi Wendel,

    Thanks for reaching out to the forums. We see you have an issue with your NAT type. IPV4 and IPV6 does not affect NAT type as these are just two different internet protocols. We recommend going over the

    NAT type unavailable
    for troubleshooting.


  6. AmightySauceGod Win User

    NAT Type Unavailable

    Your NAT can be determined by multiple things due to how we all connect to Xbox Live. Most of the time it can be caused by a conflict within your modem/router and can be fixed in a few steps. But, as Taidara said, the more info we have to go on about your
    situation and connection hardware the better we can help out. For example, if you have an apple router over a more conventional model like Netgear, Belkin etc. it can be a little more difficult to fix but it's not impossible.

    What problem is the "Unavailable NAT" causing you exactly? Problems with multiplayer, party, voice, connectivity etc...

    for me it when I try and test my network connection it says everything fine but when I test my multiplayer connection it tells me it can't finish multiplayer tests in the home screen I can see my friends list and my profile but I can't message or invite
    anyone I can't play multiplayer games and I don't look at the store to anything else that relies on Internet despite of what it tells me when I test my network connection.

    I am having this same issue with an **** Surfboard SBG6580-2. Do you have a fix for this?
    did anyone find a fix for this? Ivr been trouble shooting for the past 3 days. What's the problem?

NAT Type unavailable

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