NBA gametime app doesn't let me watch live games.

Discus and support NBA gametime app doesn't let me watch live games. in XBoX Games and Apps to solve the problem; I know this has been "solved" a year ago but I still can't watch games. I linked my pass account, I did all the trouble shooting from a similar... Discussion in 'XBoX Games and Apps' started by GohanBach SzN, Oct 6, 2015.

  1. NBA gametime app doesn't let me watch live games.


    I know this has been "solved" a year ago but I still can't watch games. I linked my pass account, I did all the trouble shooting from a similar forum... And nothing. All keep getting the "NBA server not available, try again or go to Xbox.com/support". I
    called Xbox support and when they walked me through some trouble shooting my Xbox got the black screen of death ... Now I have two problems.... But I need to watch the games first.

    :)
     
    GohanBach SzN, Oct 6, 2015
    #1
  2. NBA gametime app doesn't let me watch live games.

    I know this has been "solved" a year ago but I still can't watch games. I linked my pass account, I did all the trouble shooting from a similar forum... And nothing. All keep getting the "NBA server not available, try again or go to Xbox.com/support". I
    called Xbox support and when they walked me through some trouble shooting my Xbox got the black screen of death ... Now I have two problems.... But I need to watch the games first.
     
    GohanBach SzN, Oct 6, 2015
    #2
  3. NBA gametime app doesn't let me watch live games.

    Hey there GohanBach SzN!

    It looks like Mister Maka already replied to your other thread
    here. When you get a chance, go ahead and check out the reply. Thanks in advance!
     
    Mister Quimby, Oct 6, 2015
    #3
  4. Mister Maka
    Mister Maka Guest

    NBA gametime app doesn't let me watch live games.

    Hey there GohanBach SzN!

    It sounds like we'd first want to focus on that black screen you're getting, as it would be rather difficult to use the NBA Gametime app with that. We have some steps to run through on this

    Xbox One System update troubleshooting page.

    Select the option on the right for "I am experiencing a startup issue" and run through the steps on the black screen. Let us know how it goes so we can start troubleshooting with the Gametime app.
     
    Mister Maka, Oct 7, 2015
    #4
  5. Got the black screen fixed thanks... Now about that app
     
    GohanBach SzN, Oct 8, 2015
    #5
  6. Mister Maka
    Mister Maka Guest
    Ok radical, glad to hear that's fixed!

    Just to make sure, what all steps were you able to run through for this issue?

    It's worth unlinking your account, removing the app, power cycling Xbox One console (hold power button for 10 seconds or until console turns off), re-downloading app, and linking your account back to it. That can often clear up this particular issue.
     
    Mister Maka, Oct 9, 2015
    #6
  7. Yea I ran through these already, and it still gives me this issue. I'm at my wits end. Anything else would be a big help plz and thank you.
     
    GohanBach SzN, Oct 9, 2015
    #7
  8. NBA gametime app doesn't let me watch live games.

    I'm experiencing the same issue! There really needs to be an update to this app! I talked with NBA support. I've unlinked my account, rebooted, Uninstalled the app and it's still saying nba server unavailable. Someone plz find a solution to this problem
    thanks
     
    SANdra BuLLetz, Oct 10, 2015
    #8
  9. Man a good matchup game is coming on tonight and this app is still broke.
     
    GohanBach SzN, Oct 11, 2015
    #9
  10. Mister Maka
    Mister Maka Guest
    Shoot, sorry to hear that didn't help GohanBach SzN.

    Have you by chance reached out to NBA support in reference to your subscription? They're going to be the next best point of contact for this particular issue I'm afraid. Keep us in the loop NBA gametime app doesn't let me watch live games. :)
     
    Mister Maka, Oct 12, 2015
    #10
  11. ChubbZ 1da
    ChubbZ 1da Guest
    Had same issues as noted above,. Sadly same issues on ps4. But wotks great on direct tv and laptops.. 8/
     
    ChubbZ 1da, Oct 13, 2015
    #11
  12. Ok soo I called NBA support, they gave me the same trouble shooting you did and said they can't help try Xbox support. But I did realize that when my league pass is unlinked I don't get the error message when I click a games box score, but I can't watch
    it of course.... So it seems to be a problem with linking accounts.
     
    GohanBach SzN, Oct 13, 2015
    #12
  13. NBA gametime app doesn't let me watch live games.

    Yes I'm agreeing with u GohanBach. There is a problem with linking the league pass account. Xbox really needs to post this error on the status page because clearly this app isn't working right
     
    SANdra BuLLetz, Oct 14, 2015
    #13
  14. BigBlueUK
    BigBlueUK Guest
    I am having the same problem. My console updated last night to the new operating system, could the error be related to the new console update? How can we fix this? I have tried uninstalling, power cycling, unplugging for 10 minutes, plugging back in and
    restarting, reinstalling, and still no luck. The exact message I get is:

    "NBA Server Unavailable: Sorry, the NBA server isn't available right now. Please select the retry button below or try again later. For more information, go to www.xbox.com/status."

    Xbox Status is not showing any issues with the NBA Gametime App.
     
    BigBlueUK, Oct 14, 2015
    #14
  15. Mister Maka
    Mister Maka Guest
    Hey BigBlueUK!

    If you're currently in the Xbox One Update Preview, trouble like this would be worth visiting the
    Xbox One Update Preview forums for. I've actually gone and made sure everyone in this thread who is currently in the preview has access to that forum. If you're not able to access
    it please create a new thread and let me know.
     
    Mister Maka, Oct 15, 2015
    #15
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NBA gametime app doesn't let me watch live games.

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