Need a Roblox receipt

Discus and support Need a Roblox receipt in XBoX Games and Apps to solve the problem; Hello, I need to recover my Roblox password but because there were no email connected to my account when I created it on the Xbox I cannot recover my... Discussion in 'XBoX Games and Apps' started by TheKillingBean, Aug 15, 2022.

  1. Need a Roblox receipt


    Hello, I need to recover my Roblox password but because there were no email connected to my account when I created it on the Xbox I cannot recover my password. I connected Roblox and I need a receipt from Xbox that I bought Roblox. But because Roblox is a free game I will not show up in my purchases history. I told Roblox this a lot times and always get the same response that I need the receipt or contact Xbox.

    So how can I get a receipt from Xbox that I “purchased” Roblox? I even give them a screenshot from my Xbox console (game information) where you can see the date and time when I purchased the game, but I still need the receipt.

    :)
     
    TheKillingBean, Aug 15, 2022
    #1
  2. Francia J. Win User

    Need a Roblox receipt

    Hi, I hope you're doing great despite the issue you're experiencing. I am an Independent advisor and I am here to help you in regard to your concern.

    Unfortunately, for free games, they will not appear on our order history but the in-game items we have purchased will show up.

    I myself experienced this but with my brother's account, what helped us was the payment method that we used to purchase a Robux. If you have in-game purchases you may need to consider them and inform the Roblox team as proof.
  3. Mihalus Win User

    Need Roblox Purchase Receipt

    Hi, thanks for your help. Actually that was the first place I looked. I do not have a receipt for Roblox because it was a free game. I purchased it twice, because we have two xbox live accounts, and neither time was a receipt generated. I have a receipt
    for all purchases except the "free purchases." Those do not generate receipts.

    I have noticed that several people have run into this same problem. Either Roblox or Microsoft really need to fix this. Many thanks for listening. I understand that you do not work for Microsoft, and you are just trying to help.
  4. Peter R Fleming Win User

    Need Roblox Purchase Receipt

  5. AlertTrack100 Win User

    receipt for robux

    Hello i just need any of my receipt to get my roblox account back hopefully you guys can get please
  6. PalmettoBling Win User

    Purchase Receipt for Roblox

    That free download would constitute a purchase receipt. That should be good enough for them, as Roblox is a free game, but they have in game purchases for coins. If you can find purchases for coins, that should also cover you with what you need with Roblox
    support.
Thema:

Need a Roblox receipt

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