Need help my series x internet connection keeps going in and out

Discus and support Need help my series x internet connection keeps going in and out in XboX Insiders to solve the problem; So all day yesterday and this morning my xbox keeps having like a interruption in connection and it'll like cut everything like games, party chat, etc,... Discussion in 'XboX Insiders' started by /u/Macaroni658, May 4, 2021.

  1. Need help my series x internet connection keeps going in and out


    So all day yesterday and this morning my xbox keeps having like a interruption in connection and it'll like cut everything like games, party chat, etc, ive tried every possible thing to fix this and it still is doing it idk what to do does anyone have a suggestion

    submitted by /u/Macaroni658
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    /u/Macaroni658, May 4, 2021
    #1
  2. MarmiteOP Win User

    Xbox series X crash

    Do you mean crashes as in switches off? or back to the Home Screen? My son has had 3 series x so far! The first two randomly switching off and Microsoft said to return for refund and this latest one was dropping the internet connection by going back to the Home Screen. It seems as though my wireless internet connection wasn’t good enough even though the series x is in the same room as router. I tried using an Ethernet cable connecting the series x directly to the router and not had a problem since! I would recommend trying this. I know its not ideal in the day of WiFi but it’s worked for us and my son is happy.

    I hope this helps

    Marmite
  3. ngocphi Win User

    how to contact microsoft support service

    If it isn't starting then yes we can help

    If it's achievement or ingame issue you need to reach out to the developer

    We also need to know which games series s/x also

    Keep in mind series s or x games can't run on normal hdds it has to be the storage card or internal memory for that
  4. Obsessive Power Win User

    Choosing a hardrrive

    Fair enough, a slow internet connection is as good excuse as any.

    Be aware however that while that drive will work on Series X, you won't be able to play Series X games directly from it. Series X games will require faster access and read speeds. My understanding is that the Series X games can be 'backed up' on an external
    drive and then need to copied/moved over to either the internal SSD or the External SSD's that will be available for the machine.

    The Series X will read and play Xbox One games from an external drive though.
  5. lllWormWoodlll Win User

    “All of our games… will play up and down that family of devices” – Xbox’s Matt Booty ends the next-gen exclusive as we know it

    Going to keep my Xbox one but definitely upgrading to the series X
  6. MarmiteOP Win User

    Hotspot not working for series X/S

    Hi

    I have had similar problems with my sons series x dropping internet connection and the only way of curing this was connecting the console directly to the router with an Ethernet Cable. It now works with no issues. I hope this helps.

    And to add my sons Xbox one worked perfectly on our WiFi with no issues but the series x has issues, I’ve no idea why it has these issues but the cable sorted it.

    Marmite
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Need help my series x internet connection keeps going in and out

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