Need help/ suggestions for my Xbox One X Console?

Discus and support Need help/ suggestions for my Xbox One X Console? in XBoX on Consoles to solve the problem; I need help with my xbox one X console. I've own the console for about 1 year and half, recently I've playing games. But for some reason the console... Discussion in 'XBoX on Consoles' started by xArkSlade08x, Aug 16, 2019.

  1. xArkSlade08x
    xArkSlade08x Guest

    Need help/ suggestions for my Xbox One X Console?


    I need help with my xbox one X console. I've own the console for about 1 year and half, recently I've playing games. But for some reason the console won't stay on anymore.

    When playing minecraft or any xbox games physical disc or digital. The console turns off in about 1 hour on its own while it's been used.

    This never happened to me last year and beginning of 2019. It started happening on July and until now.

    Do you all think should get console repair or buy a brand new one?

    :)
     
    xArkSlade08x, Aug 16, 2019
    #1
  2. Njal the Blue Win User

    Need help/ suggestions for my Xbox One X Console?

    Are you getting any error messages? Check all vents are free from dust and dirt and have a good flow of air around them. Also are you signed up to the Xbox Insider preview program?
  3. XBF Steven R Win User

    Need help/ suggestions for my Xbox One X Console?

    Hey there xArkSlade08x

    Thanks for reaching out to the Forums for advice on how to deal with issues with your console turning off unexpectedly. I definitely understand how this could be pretty disheartening. I suggest trying the steps outlined in our Troubleshoot
    Xbox One unexpectedly turning off
    if you haven't already.

    Another thing you might want to look into would be a soft factory reset of the console. It's a factory reset of the console that does not uninstall any of your games/apps. Once you have made sure that your network is set up and easy to access, and that you
    know all the sign-in information for any important gamertags (as you'll have to redownload them after), follow the steps outlined in How
    to reset your console to factory defaults on Xbox One
    and select the option denoted reset and keep my games & apps.

    When you get a chance, give those steps a shot and let us know how that helped.

    thanks!
  4. Miku Sakuya Win User

    Need help/ suggestions for my Xbox One X Console?

    Ya some over heating or hardware failure I'm afraid to say I'm suprised you arent getting any start up errors
  5. Altage Win User

    Need help/ suggestions for my Xbox One X Console?

    If the none of the previously mentioned techniques work, try using a different power cable. The cable youre using may have just gone bad.
  6. Korhog Win User

    Need help/ suggestions for my Xbox One X Console?

    Maybe the cooling system died?

    What is happened before the console turns off? Freezes or something more?

    Did you tried use factory reset?
Thema:

Need help/ suggestions for my Xbox One X Console?

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