need help with a gift card code

Discus and support need help with a gift card code in XBoX Sales and Promo to solve the problem; was givin a 50 $ gift card but no code in a email from you guys b459e1c0-86da-4a8b-b64e-31420bfd2047 Discussion in 'XBoX Sales and Promo' started by JeromieLovins, Feb 7, 2019.

  1. need help with a gift card code


    was givin a 50 $ gift card but no code in a email from you guys

    :)
     
    JeromieLovins, Feb 7, 2019
    #1
  2. XBF Diego M Win User

    Bought 100 dollar xbox gift card but did not receive it on my account

    Hi Charles,

    Thank you for coming to the Xbox forums, I'd be happy to explain how Xbox Gift cards work.

    Did you buy a pre-paid gift card from a retailer or local convenient store? Or did you buy a

    digital code online
    ?

    With either method, you still need to redeem the code to your Microsoft Account, and you can do so in many different ways. Take a look at this guide "Redeem
    a gift card or code to your Microsoft account
    " with steps on how to redeem your 100 dollar gift card.

    I hope this helps!
  3. {Parity} Win User

    need help with a gift card code

  4. JeromieLovins Win User

    need help with a gift card code

    I already did all of that I've talked with customer service and everything else it is from Microsoft to the account linked with my Microsoft account but the code was just not in the email and I've been jumping through hoops for 2 days
  5. M3tal Daz3 Win User

    need help with a gift card code

    The person who made the purchase should contact xbox support billing section to sort this out for you.
  6. SpyShadow Win User

    need help with a gift card code

    Hello was your account first charged for the gift card, and make sure to check which email account is connected to your profile to make sure you are looking at the right one. Also make sure to check your spam folder just in case the email was sent there.
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need help with a gift card code

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