Need help with an installation problem

Discus and support Need help with an installation problem in XBoX Games and Apps to solve the problem; Small issue here someone hopefully has an answer to. I picked up Rage 2 yesterday, the physical disc, and the installation stops at .8% and won't... Discussion in 'XBoX Games and Apps' started by JEFFERSSM74, May 17, 2019.

  1. JEFFERSSM74
    JEFFERSSM74 Guest

    Need help with an installation problem


    Small issue here someone hopefully has an answer to. I picked up Rage 2 yesterday, the physical disc, and the installation stops at .8% and won't budge. My internet sucks right now so the update will take some time, of course, but the game itself should
    still install shouldn't it? I have tried the troubleshooting steps and nothing has worked so far. Any ideas?

    :)
     
    JEFFERSSM74, May 17, 2019
    #1
  2. JEFFERSSM74 Win User

    Need help with an installation problem

    Got it figured out folks. Took some research but I got it.
  3. XBF Diego M Win User

    Need help with an installation problem

    Hi
    JEFFERSSM74
    ,

    Thank you for coming to the Xbox forums, I'd be happy to help.

    If you’re trying to install an Xbox One game from a disc and the installation process stops at or near 0%, this could be happening if your console is trying to download an update for the game while the game is installing.

    To fix this issue, try these solutions.

    Solution 1: Clear your local saved games and try reinstalling the game

    1. Remove the disc from your console.
    2. Press the Xbox button to open the guide.
    3. Select System > Settings > System > and then
      Storage.
    4. Select Clear local saved games.

      Note Selecting this option will not delete any games or progress you have saved in the Xbox Live cloud (data backs up to the cloud when connected to Xbox Live). It will only clear data you have saved locally.
    5. Select Yes to confirm.
    6. Once your console restarts, try installing the game again.
    If this solution doesn’t work, try the next solution.

    Solution 2: Take your console offline and install the game

    Take your console offline, cancel the download, and then power cycle the console. After you successfully install the game, go online and let the update download.

    Step 1: Use your console offline

    Follow these steps:

    1. Press the Xbox button to open the guide.
    2. Select System > Settings, and then select
      Network
      .
    3. Select Network settings, and then select Go offline.
    Step 2: Cancel the download

    1. Press the Xbox button to open the guide, and then select
      My games & apps.
    2. Select Queue.
    3. Highlight the game you’re trying to install and press the Menu button on the controller.
    4. Select Cancel.
    Step 3: Eject the game disc and power cycle the console

    1. Eject the game disc.
    2. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
    3. Select Restart console.
    4. Select Restart.
    Note If the console appears to be frozen, press and hold the
    Xbox
    button on the console for about 10 seconds until the console turns off. After the console shuts down, touch the
    Xbox button on the console again to restart.

    Step 4: Install the game

    After the console restarts, insert the disc. Follow the steps to install the game.

    Note Make sure you do this before you reconnect to the internet.

    Step 5: Go online and let the game update install

    1. Press the Xbox button to open the guide.
    2. Select System > Settings, and then select
      Network
      .
    3. Select Network settings, and then select Go online.

    Let us know if this helps!
  4. AquarrzSudnnym Win User

    Need help with an installation problem

    Got it figured out folks. Took some research but I got it.
    Any hints???
  5. Zero Divided Win User

    Just got a one today

    A fast internet is not needed but helps, if I'm following correctly, the problem is that when you install from the disc, the Xbox will first download any patches needed before installing the game, if you have a slow internet connection it is best to install
    the disc offline, then go online and it'll download the updates.
  6. Kronic Herba Win User

    ryse install need help

    Are you playing anything online? Is something slowing down your internet? If not, try canceling the instal and restarting it. I had a similar issue and stopping/starting it fixed the problem.
Thema:

Need help with an installation problem

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