Need help with new region cc info.

Discus and support Need help with new region cc info. in XBoX on Consoles to solve the problem; Hello. I recently migrated from the USA to Brazil on my xbox live account. My account was expired, and though on my computer I was able to update my... Discussion in 'XBoX on Consoles' started by ProfWillyBrasil, Apr 2, 2015.

  1. Need help with new region cc info.


    Hello. I recently migrated from the USA to Brazil on my xbox live account. My account was expired, and though on my computer I was able to update my Brazilian cc info on my microsoft account, I only see the old US cc on the xbox live account on my xbox.
    Thanks.

    :)
     
    ProfWillyBrasil, Apr 2, 2015
    #1
  2. juan van
    juan van Guest
    Can't buy Gold Membership

    If you Region is not on the support list you will not be able to add CC info.

    You will need to change that to a supported regions to get access to DLC what not.

    But your CC will still pose a problem as the billing address won't match your region, so you will need to purchase cards else where or use Paypal for these transactions.
     
    juan van, Apr 2, 2015
    #2
  3. legendary dupe

    Need help with cc and other legendarys.
     
    WhyteHouse420, Apr 2, 2015
    #3
  4. juan van Win User

    Can't buy Gold Membership

    If you Region is not on the support list you will not be able to add CC info.

    You will need to change that to a supported regions to get access to DLC what not.

    But your CC will still pose a problem as the billing address won't match your region, so you will need to purchase cards else where or use Paypal for these transactions.
  5. rhi the bave Win User

    Changing a child account to an adult account.

    Yes, that is correct. If you are now over 18, you should have the option to "Promote account" Part of that process is to add new CC info, or just re-enter the CC info that you already have on file. Congrats on adulthood!
  6. brandedbyfire Win User

    Sling tv still not working!!

    Same trouble here. I've added my cc info in and no Sling TV... Someone needs to look into this issue now.
  7. NikkiBeckman Win User

    Can't authorize the selected payment option

    xbox cannot FORCE a cc to work, all info has to match exactly with what is on file at the bank and the cc needs to allow reoccuring purchases and online purchases, could always use a subscription or microsoft points card too
  8. Mad Cow Dizease Win User

    Keep getting 8c320008 error message when trying to put credit card on

    Make sure your new CC info matches your account info and your credentials at
    http://billing.microsoft.com
    . Try making the purchase both on the console and on xbox.com and see if you get different results.

    As for promoting your account, that's where you can enter your new CC, as it's part of the instructions, refer to here:
    http://support.microsoft.com/kb/945418
Thema:

Need help with new region cc info.

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