Need Microsoft Support assistance with Minecraft game

Discus and support Need Microsoft Support assistance with Minecraft game in XBoX Accessibility to solve the problem; This isn't about Xbox. Microsoft now owns Minecraft and I have java edition on my pc so i'm putting this here. My Microsoft account was hacked into and... Discussion in 'XBoX Accessibility' started by allisonnanderson, May 26, 2022.

  1. Need Microsoft Support assistance with Minecraft game


    This isn't about Xbox. Microsoft now owns Minecraft and I have java edition on my pc so i'm putting this here. My Microsoft account was hacked into and all the security information was changed, and I found out that my Microsoft account is now closed. I didn't have too much on my Microsoft account for this email as it's just a backup, but I did pay $30 to get Minecraft and associated it with said email. Microsoft support says to talk to Minecraft support, but Minecraft support says they don't have access to migrated accounts so they can't help with this. I don't know what to do and I really want that account back. There has to be something I can do because I can prove I own the minecraft account, but I'm not sure what to do now.

    :)
     
    allisonnanderson, May 26, 2022
    #1
  2. dulckogranps Win User

    How do I change the Microwave account connected on Minecraft Bedrock on Nintendo Switch to a different one?

    When I asked Mojang again, they replied with this:

    Since you use a Microsoft account to log in to Minecraft you will need to go to Microsoft for assistance. They will be able to assist you with locating, deleting, or changing your account details such as your email address, password, and/or Gamertag. Please note that we at Minecraft Support are unable to access those account management systems.

    Does this mean I can't change accounts?
  3. Jesse E' Win User

    I got DLC banned from Minecraft.

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    You'll need to reach out to Minecraft support for assistance on this issue https://help.minecraft.net/hc/en-us/requests/new
  4. Jesse E' Win User

    Why do I keep receiveing the response "failed to login: null" when i join servers on minecraft

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    You'll need to migrate your Mojang account to a Microsoft account in order to continue. Reach out to Minecraft support for better assistance here https://help.minecraft.net/hc/en-us/requests/new
  5. Jesse E' Win User

    Connecting a Microsoft account to PlayStation Minecraft

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    Kindly reach out to Minecraft support for assistance on this issue. When you find the account the email it's connected to, then that's the one you can use to launch the game.

    Minecraft support https://help.minecraft.net/hc/en-us/requests/new
  6. Jesse E' Win User

    My free copy of Minecraft windows 10 vanished

    Hello, My name is Jesse. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    You'll need to reach out to Minecraft support for assistance on this issue. You can do that here https://help.minecraft.net/hc/en-us/requests/new
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Need Microsoft Support assistance with Minecraft game

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