Need to cancel XBOX gold subscription but do not know my membership number.

Discus and support Need to cancel XBOX gold subscription but do not know my membership number. in XBoX Accessibility to solve the problem; My son need to cancel XBOX gold subscription but do not know my membership number. He does not have the Xbox any more but we are charged every month... Discussion in 'XBoX Accessibility' started by GARY B19311, Mar 4, 2019.

  1. GARY B19311
    GARY B19311 Guest

    Need to cancel XBOX gold subscription but do not know my membership number.


    My son need to cancel XBOX gold subscription but do not know my membership number.

    He does not have the Xbox any more but we are charged every month for it.

    :)
     
    GARY B19311, Mar 4, 2019
    #1
  2. I Rezyl Azzir I Win User

    Need to cancel XBOX gold subscription but do not know my membership number.

    you can sign into your Microsoft account and go across to subscriptions which you can cancel from there
  3. XBF Brad A Win User

    Need to cancel XBOX gold subscription but do not know my membership number.

    Hello Gary,

    Thanks for coming to the forums with your question. You can cancel the Xbox live membership on the
    Account website by signing into the account with the subscription. If you do not know the email or password and have the card used we suggest requesting a call from support or chat
    with an agent. They can help you cancel it out if they can find the account with the payment instrument.

    When you go to Contact Us to get it to request a chat follow these steps:



    • Step 1 ----select Xbox One
    • Step 2 ----select see other options then subscription changes
    • Step 3-----select show contact options

      Step 4 ----select request call from support

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.



    Thanks,

    Brad

    Xbox Forum Team
  4. Alpha Soulneed Win User

    Need to cancel XBOX gold subscription but do not know my membership number.

    Hello! You must log in the account that has active the xbox live gold membership and go to "Services & subscriptions" and there you can turn off recurring billing
  5. Koods Win User

    Need to cancel XBOX gold subscription but do not know my membership number.

    Do you know the e-mail & password for the account? If so you can use those on www.xbox.com to go to your account & disable auto-renew.
  6. EggsBoxJuan Win User

    Want to switch from xbox live gold family to just plain xbox live gold one person. HOW????

    How do I cancel a Gold Family Pack membership?

    For information about how to cancel your membership, see
    Cancel your Xbox LIVE Gold Membership
    .

    -

    Once the membership has been cancelled or run out you can go to a regular Gold membership.
Thema:

Need to cancel XBOX gold subscription but do not know my membership number.

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