Need to fix headphone jacks on controllers

Exerah Bankshot · Dec 15, 2018

Every controller I get, the headphone jack gets wobbly and disconnected from the actual thing, so whenever I touch it, the sound goes to one side or just cuts off. I know it's not the headphones because it works on my phone and on other newer controllers.
If you look online you'll see many other people with faulty jacks. Please just make the jacks work and not break after 4 months, it's probably a tactic to make more money but I hope not.

:)

onyxishere

If your headphones have a 3.5 mm jack and your controller supports it then simply plug the headphones into the hole in the front of the controller. If the controller does not have the jack then you'll need to purchase a headphone adapter for the controller.

OK Fowl

Give feedback, submit suggestions, ideas & request & Vote for Backward Compatible Game Titles here:
https://xbox.uservoice.com/

InCaudaVenenum

Could be some faulty controllers, I’ve owned 4 controllers over the past 3 years and have had zero issues in relation to the headphone jack or adapter input socket.

XBF Jasmine Z

Hi Exerah,

Thanks for reaching out to us. We understand
this has been frustrating and want to help as best as we can. We understand you already checked multiple headsets but please check out:
Xbox
One Chat Headset troubleshooting. If you've followed these troubleshooting steps but your headset doesn't work with the controller still, it may need to be replaced. To order a replacement, go to
Device Support.

You
can also check out the following link to

Troubleshoot your Xbox One Wireless
Controller.

I
hope this information helps.

Christyna64

Might need a new controller if the headphone jack is bad.

Need to fix headphone jacks on controllers