Need to fix headphone jacks on controllers

Discus and support Need to fix headphone jacks on controllers in XBoX on Consoles to solve the problem; Every controller I get, the headphone jack gets wobbly and disconnected from the actual thing, so whenever I touch it, the sound goes to one side or... Discussion in 'XBoX on Consoles' started by Exerah Bankshot, Dec 15, 2018.

  1. Need to fix headphone jacks on controllers


    Every controller I get, the headphone jack gets wobbly and disconnected from the actual thing, so whenever I touch it, the sound goes to one side or just cuts off. I know it's not the headphones because it works on my phone and on other newer controllers.
    If you look online you'll see many other people with faulty jacks. Please just make the jacks work and not break after 4 months, it's probably a tactic to make more money but I hope not.

    :)
     
    Exerah Bankshot, Dec 15, 2018
    #1
  2. onyxishere Win User

    Headphones

    If your headphones have a 3.5 mm jack and your controller supports it then simply plug the headphones into the hole in the front of the controller. If the controller does not have the jack then you'll need to purchase a headphone adapter for the controller.
  3. OK Fowl Win User

    Need to fix headphone jacks on controllers

  4. InCaudaVenenum Win User

    Need to fix headphone jacks on controllers

    Could be some faulty controllers, I’ve owned 4 controllers over the past 3 years and have had zero issues in relation to the headphone jack or adapter input socket.
  5. XBF Jasmine Z Win User

    Need to fix headphone jacks on controllers

    Hi Exerah,

    Thanks for reaching out to us. We understand
    this has been frustrating and want to help as best as we can. We understand you already checked multiple headsets but please check out:
    Xbox
    One Chat Headset troubleshooting
    . If you've followed these troubleshooting steps but your headset doesn't work with the controller still, it may need to be replaced. To order a replacement, go to
    Device Support.

    You
    can also check out the following link to

    Troubleshoot your Xbox One Wireless
    Controller
    .

    I
    hope this information helps.
  6. Christyna64 Win User

    Mute Icon will not go away

    Might need a new controller if the headphone jack is bad.
Thema:

Need to fix headphone jacks on controllers

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