Need to link parent account to connect to live

Discus and support Need to link parent account to connect to live in XBoX on Consoles to solve the problem; Hey Xbox community, so I made a mistake by unlinking my account to my parents account as we continuously forgot the parental password, now I am stuck... Discussion in 'XBoX on Consoles' started by xxTBONE97xx, Jun 15, 2014.

  1. xxTBONE97xx
    xxTBONE97xx Guest

    Need to link parent account to connect to live


    Hey Xbox community, so I made a mistake by unlinking my account to my parents account as we continuously forgot the parental password, now I am stuck as when i sign in it says i need to change parental account or continue playing offline, so when I go to
    change the parental email to link myself back in, it goes through the whole process and then it says that "Xbox live signup is currently unavailable. Please try again later." Now I thought ok I will try again in a day or two, and here I am a week or two later
    with me not able to play, so now I am asking for assistance, does anyone know what I can do to link my account back? Thanks for your time reading this and your help.

    :)
     
    xxTBONE97xx, Jun 15, 2014
    #1
  2. Batterang
    Batterang Guest
    Stuck In Parent Account Loop

    So i can't accept the october licence agreement thats prompted when trying the connect to xbox live because i need my parent account's password . I can't get the parent account's password because my old friend made my account using his email and he has
    since forgotten his email and password . I'm 19 now which should allow me to remove the parent account from my account but to do this i need to connect to xbox live and remove it through the security tab . Due the aforementioned problem with the license agreement
    i can't connect to xbox live . What can i do ?
     
    Batterang, Jun 15, 2014
    #2
  3. finleyor
    finleyor Guest
    Change link to parent microsoft account

    I want to cancel my sons xbox link to my Mircorsoft account and set up Live for me only to my Microsoft account, how do I do this?
     
    finleyor, Jun 15, 2014
    #3
  4. xxTBONE97xx
    xxTBONE97xx Guest

    Need to link parent account to connect to live

    I would really really like some help please, thank you.
     
    xxTBONE97xx, Jun 15, 2014
    #4
  5. xxTBONE97xx Win User

    Need to link parent account to connect to live

    I would really really like some help please, thank you.
  6. Gillette 73 Win User

    Online playing problem

    support.xbox.com/.../xbox-live-parental-control sounds like your under parental controls or on a child account . You'll need
    the main account holders permission to change it if your not the main account holder . If you are the main account holder the link will help.
  7. KrisFarrell Win User

    Xbox Live has a faulty parental account system. It will not let me log into my Gold account even though the password I'm putting in is correct.

    When you use an email address on an Xbox account as your login email, wether it be Yahoo, Gmail, AOL etc, it becomes a Windows Live ID.

    This Windows Live ID is used to sign into your Xbox account and can be used on various Windows Live services.

    So, when its asking for Windows Live ID, or Parental Windows Live ID it means the login email for the account or parental account.

    Child accounts can not accept the TOU so you need the correct Parental information. If there is a chance you have forgotten the password for the Parental WLID then you will need to go to account.live.com and click the "Cant access account" link and follow
    the instructions for resetting the password. More than likely you will be able to send a reset link to the actual Yahoo account which will allow you to reset the password for the Windows Live side of things, i.e the parental Xbox Account.

    Good luck!
  8. WPAK Win User

    Family Game Sharing Issues

    Hi there,

    if the codes were redeemed on the parental account and that same account has set the console as Home console, then any other profile/account on that console should be able to use the games that are owned digitally by the parental account, they should also
    be able to use Gold features like online gameplay.

    The console needs to be connected to Xbox Live though for this to work.

    Please see this link for more information regarding the Home console setting and how to check if it's set as Home console for the parental account:

    https://support.xbox.com/games/game-setup/my-home-xbox


    and for some more info this link too:
    https://support.xbox.com/xbox-one/xbox-live/xbox-live-gold-sharing-features


    So if the console is connected to Xbox Live and the account that was used to redeem the codes has the console set as Home console, then the kids should be able to use those games. Same for Gold/Game pass subscription if present on Parental account

    Regarding disc based games, the disc need to be inserted to play the game for any account.

    Let us know the results
  9. WPAK Win User

    How do i remove my parental email address from my childs xbox 360 account?

    Hi there,

    you can't really remove the parental account untill his account has reached the legal age limit. This based on the birthdate on his account, which can not be changed.

    But you can change the parental settings which should allow him to add friends and play games etc without the need of the approval from the parental account.

    See this link for the how to:
    support.xbox.com/.../xbox-live-parental-control
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Need to link parent account to connect to live

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