need to reset passcode on family settings

Discus and support need to reset passcode on family settings in XBoX Accessibility to solve the problem; my son was given an xbox 360 and tried to play a new game today but the family settings are on and our friend can't remember the passcode or the answer... Discussion in 'XBoX Accessibility' started by Wotsits89, Jul 22, 2019.

  1. Wotsits89
    Wotsits89 Guest

    need to reset passcode on family settings


    my son was given an xbox 360 and tried to play a new game today but the family settings are on and our friend can't remember the passcode or the answer to the passcode. we have tried resetting following Microsoft instructions but its not working. can anyone
    help?

    :)
     
    Wotsits89, Jul 22, 2019
    #1
  2. WPAK Win User

    Family passcode not working

    In order to change if adult content is allowed you will need the family passcode if that is set. if the adult has forgotten those then they will need to contact Xbox Support in order to reset it.

    There are no other ways to change the settings when a family passcode is active.
  3. Randy Steveson Win User

    Xbox Live pass code issue

    to reset the passcode on family settings you need to call xbox live support for your region
  4. XBF Crystal P Win User

    need to reset passcode on family settings

    Hey there Wotsits89!



    Thank you for letting us know that the issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance.



    Thank you again and have a great day!
  5. XBF Amber M Win User

    need to reset passcode on family settings

  6. Wotsits89 Win User

    need to reset passcode on family settings

    Got it, brilliant, thank you so much for your help my son will be delighted!!
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need to reset passcode on family settings

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