Netflix app crash, Store launch only works

Discus and support Netflix app crash, Store launch only works in XBoX Games and Apps to solve the problem; When I lauch the only app the Netflix on Xbox One S home screen Netflix won't open and lose a signal. But, when I open the app from the store it works... Discussion in 'XBoX Games and Apps' started by JayJoe1, Feb 14, 2020.

  1. JayJoe1
    JayJoe1 Guest

    Netflix app crash, Store launch only works


    When I lauch the only app the Netflix on Xbox One S home screen Netflix won't open and lose a signal. But, when I open the app from the store it works fine. I have tried uninstalling the Netflix app and reinstalled but no help. Reset Xbox, nothing fixes
    it. Why is launching from the store page different and work?

    :)
     
    JayJoe1, Feb 14, 2020
    #1
  2. skylaar Win User

    Netflix app crash, Store launch only works

    That is strange. Have you tried resetting in between the installations? For example, uninstall and then hold power for 10 full seconds. Restart and then reinstall? I don't know if that would help but it is odd you can only start it from the store.
  3. JayJoe1 Win User

    Netflix app crash, Store launch only works

    Hi

    Do you perhaps get any error messages/codes to help us diagnose the issue better?
    No, but when the signal is lost, its exactly when hdr icon in the corner pops up. It definitely works flawless using launch from the store page. I have tried singing out of the Netflix app and reinstalled it, but nothing helps.
  4. yobrizo Win User

    Netflix app crash, Store launch only works

    try uninstalling and reinstalling the app. sometimes it solves the problems in the apps
  5. JayJoe1 Win User

    Netflix app crash, Store launch only works

    Yes, correct, only works launched from store. Otherwise the app won't open and loses a signal. I have tried all resets, nothing helps. If I can, will report to the link you provided. Thanks.
  6. T3chnlgydude Win User

    Netflix app crash, Store launch only works

    Hi JayJoe1

    Do you perhaps get any error messages/codes to help us diagnose the issue better?
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Netflix app crash, Store launch only works

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