Netflix app crashing Xbox 360

Discus and support Netflix app crashing Xbox 360 in XBoX Games and Apps to solve the problem; Hi, I have started the xbox today (December 23rd 2018) and Netflix. It prompted me to install an update. I did. Now launching the app brings a... Discussion in 'XBoX Games and Apps' started by alexchristophe, Dec 31, 2018.

  1. Netflix app crashing Xbox 360


    Hi,

    I have started the xbox today (December 23rd 2018) and Netflix.

    It prompted me to install an update.

    I did.

    Now launching the app brings a black screen and crashes/freezes the console.

    Any ideas on how to fix this, can I uninstall the update perhaps?

    :)
     
    alexchristophe, Dec 31, 2018
    #1
  2. El Mago tv Win User

    Netflix app crashing Xbox 360

    1st I will delete the app from the xbox and and hard reset the xbox

    2 second i will try to sign in on another device to see is the problem continues if not sign in again on the xbox again and try it sometimes is not the xbox and is nextflix that have the app on maintenance
  3. At the Nozzle Win User

    Netflix app crashing Xbox 360

    I would try uninstalling the app and any related content in its folder completely. Then do a fresh installation and let it update. Maybe the update was corrupted.

    Best,

    Nozzle :)
  4. Mythonaut IX Win User

    Ongoing home screen freezes, app crashes

    I'd like to add that I too have noticed that Netflix is notoriously bad with crashing and resuming etc.

    It's ever since they updated a good few months ago... Or well "updated" might be the wrong word. See, there was the original Netflix Xbox One app that didn't have many errors, but I guess people preferred the 360 version, because for whatever reason they
    decided to port the 360 Netflix app right over. I guess since it wasn't really designed for XB1, it has more errors.
  5. PURDY420 Win User

    Netflix video freeze when snapped

    I found a temporary fix if you have a 360 and an extra HDMI chord plug the xbox 360 HDMI into the xbox one

    And then use the Netflix app on the 360

    Go to your xbox one and instead of snapping the "Netflix" app snap the TV app

    And voila
  6. ArmyMirage Win User

    Netflix wont load - error 0X80070002 and Blu-ray player only loads menu sound and keeps loading/spinning

    I'm having the exact same problem, everything on the xbox one works except Netflix loads for 10-15 seconds and then crashes out and Error codes 0x80070002. Netflix still works perfectly on my desktop PC and phone.

    Things tried:

    -Hard reset

    -uninstall and reinstall of netflix app

    -uninstall neflix, hard reset xbox, resinstall app

    - factory reset xbox, resintall netflix app

    -logged into netflix on pc and revoked logins for all devices hoping it was an account issue. It was not.

    I am still having the problem. This is very annoying.
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Netflix app crashing Xbox 360

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