Netflix STILL doesn't handle HDR properly. Details inside, spoke w/ Netflix support.

Discus and support Netflix STILL doesn't handle HDR properly. Details inside, spoke w/ Netflix support. in XboX Insiders to solve the problem; Long-running issue with the Netflix app on xbox making it pretty unusable if you're using HDR. Basically if you have HDR enabled on the xbox, the... Discussion in 'XboX Insiders' started by /u/WhyHelloFellowKids, Sep 27, 2019.

  1. Netflix STILL doesn't handle HDR properly. Details inside, spoke w/ Netflix support.


    Long-running issue with the Netflix app on xbox making it pretty unusable if you're using HDR. Basically if you have HDR enabled on the xbox, the entirety of the Netflix library plays with HDR on even if the content doesn't support it. This creates a gray, dull and washed-out image quality.

    I spoke with Netflix support a few months back about this and troubleshot for an hour or so only for them to eventually send me to a software team member. This person then told me the Netflix app is designed to output at whatever the Xbox is set to. I've tried numerous times to complain/fix this with them - they don't care at all.

    Maybe someone at MS could poke them? Would love to not have to disable HDR every time I use Netflix.

    No other issues with video apps.

    Thanks!

    submitted by /u/WhyHelloFellowKids
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    /u/WhyHelloFellowKids, Sep 27, 2019
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Netflix STILL doesn't handle HDR properly. Details inside, spoke w/ Netflix support.

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