Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live

Discus and support Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live in XboX Networking Hardware to solve the problem; Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live XBF Leo G, It kicks me off of Xbox 360 Live, NOT the network. I am still... Discussion in 'XboX Networking Hardware' started by SamboActor, Aug 27, 2019.

  1. SamboActor
    SamboActor Guest

    Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live


    Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live
    XBF Leo G,

    It kicks me off of Xbox 360 Live, NOT the network. I am still connected to the network, but have to reconnect to Xbox 360 Live. (As opposed to Xbox One Live, which i dont seem to have a problem connecting and staying connected to.)

    I had previously gone through the Aforementioned article about random disconnects, and still nothing worked. I DO have Port Forwarding, and UPnP turned on at the same time (this is actually how I had my old router set-up, not realizing I had to disable
    one before enabling the other, but have no problems staying connected.)

    I did disable Port Forwarding and UPnP before putting the IP into the DMZ, but that did not work and still disconnected me from 360Live after about 3-5 minutes. I have no problems connecting to 360Live. have problems STAYING connected.

    No one on the Netgear sites seem to have an answer either.

    There HAS to be some switch or something I'm missing somewhere, but can't seem to find or change, as I have my OLD Router back up and running, with the same settings of the new router/modem/gateway, and have no problems staying connected.

    The only difference between the Old Netgear WNR2000 and the New NG C3700 is there seems to be no way to switch the NAT settings manually, nor does there appear to be a QoS switch which I added to the old router not knowing if it was something I had to do or
    not, way back when.

    Could it be something with the newest update this week? Or is there another article concerning this particular Router/Modem combo that I haven't found?

    Thanks everyone for their input.

    :)
     
    SamboActor, Aug 27, 2019
    #1
  2. XBF Diego M Win User

    Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live

    Hey
    SamboActor
    !

    Thank you for letting us know that your issue has been fixed. We'll be locking the thread as the issue has been resolved. If you ever require any help with any other issues please feel free to come back to the Xbox Forums for further assistance. For those
    reading this thread and if the troubleshooting steps didn't help resolve the issue, please feel free to create your own thread asking for assistance. Thank you and have a great day!

    Have a great one!
  3. SamboActor Win User

    Netgear C3700-N600 Disconnecting from Xbox 360 Live

    Folks,

    Ok. My brain hurts.

    So, I finally, after tossing everything out the window (UPnP, Port Forwarding, DMZ, specific IP addy, etc, etc.) I totally just reset the Netgear gateway to factory restore, and connected the 360 with Automatic settings (hardwired via ethernet cord) bare-bones
    - just plugged the dang thing in..... and seem to be having no trouble.

    I see it has UPnP automatically enabled. I have NO Port Forwarding configured. No disconnect.

    I have since changed it over to it's own IP addy, via the router, but still connecting Automatic settings on the 360. So far, no disconnect.

    So now I feel like an idiot for posting anything.

    I dont get it...

    Thanks for the help, folks.
  4. SamboActor Win User

    Netgear C3700-N600 Disconnecting from Xbox 360 Live

    DrfterX22,

    It is as uptodate as supposedly it can get. I've read that this router/modem combo hasn't had a firmware update in two years. But everything I've read says it's the newest version. 2.2.08 (or something like that.)
  5. DrifterX22 Win User

    Netgear C3700-N600 Disconnecting from Xbox 360 Live

    You need to be talking to Netgear as you remove their hardware and install your previous modem everything works fine. The issue would then be with the Netgear router you reference. Have you made sure it is up to date on firmware etc.?
  6. AdamYeti Win User

    Netgear C3700-N600 Disconnecting from Xbox 360 Live

    Just to be clear, are you using an ethernet cable or wifi to connect your 360?
Thema:

Netgear DGND3700: Netgear C3700-N600 Disconnecting from Xbox 360 Live

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