Network Connection Issue

Discus and support Network Connection Issue in XBoX Accessibility to solve the problem; So my Xbox One is a year old and I haven't really had any problems with it up until about 3 days ago. Every 15-30 minutes I get disconnected from xbox... Discussion in 'XBoX Accessibility' started by CamB97, Jun 23, 2019.

  1. CamB97
    CamB97 Guest

    Network Connection Issue


    So my Xbox One is a year old and I haven't really had any problems with it up until about 3 days ago. Every 15-30 minutes I get disconnected from xbox live and party chat, which I'm sure most of you know how frustrating that can be. I'm on wireless network.
    I have tried hard reset, disconnecting network, sign out/sign in, etc. Nothing seems to be working for me. In advanced settings it says "NAT is behind a cone" and I read somewhere that's a "problem". I'm terrible with this kind of stuff. If anyone has any
    idea what the problem is and knows the solution, the help would be very much appreciated. If you need anymore info I will happily provide you with as much as I can. Thanks guys

    :)
     
    CamB97, Jun 23, 2019
    #1
  2. GMAN990 Win User

    Network Connection issues

    Hi,

    Try changing the wireless channel on your router, try a few different channels to see which work the best for you
  3. {Parity} Win User

    Network connection issues

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
  4. InfernoWolfNLD Win User

    Network connection issues

    Hey again UnseamedElk, You mentioned earlier that you're using the WiFi Adapter of your PC. In what way is your Xbox connected to your PC? Regards, SamxBroski
  5. InfernoWolfNLD Win User

    Network connection issues

    Hey again UnseamedElk, It indeed sounds a lot like an IP issue. I suggest that you check out the troubleshooting page for this issue. This page can be found

    Here
    . Regards, SamxBroski
  6. InfernoWolfNLD Win User

    Network connection issues

    Hey there UnseamedElk, If the given solutions by FullM3ta1Jack3t aren't working out for you, I suggest that you do the following: Please fill out the
    bold below and post back. This will give us a better understanding of your network setup =)
    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

    Things you have tried:

    Is UPnP Enabled? Yes/no/Unknown

    Do you have a NAT error? If so, what is your NAT type?

    Any Error Codes you encounter:

    Who is your ISP(Internet Service Provider)?

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W:

    X:

    Y:

    Z:

    ID:

    L:

    Q:

    T:

    D:

    S:

    C:
    Regards, SamxBroski
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Network Connection Issue

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