Network connection issues

Discus and support Network connection issues in XBoX on Consoles to solve the problem; I am getting a poor network connection through my Xbox, I receive an average download speed of about 10 Mbps, 5 Mbps upload speed, 0/1% packet loss,... Discussion in 'XBoX on Consoles' started by Horton1595, Aug 8, 2018.

  1. Horton1595
    Horton1595 Guest

    Network connection issues


    I am getting a poor network connection through my Xbox, I receive an average download speed of about 10 Mbps, 5 Mbps upload speed, 0/1% packet loss, 1480 MTU, around 50ms latency and 95-100% wireless strength, however through my phone/other devices I receive
    in excess of 150 Mbps download and 10 Mbps upload speed. Sometimes I can achieve higher numbers if I disconnect and reconnect the wifi numerous times through the xbox dashboard. I have checked the xbox at a friends house using their wifi and receive the same
    reported network statistics through their xbox so it doesn't seem to be the Xbox that is the issue. Can anyone help?

    :)
     
    Horton1595, Aug 8, 2018
    #1
  2. Network Connection Issues

    Been trying to connect my xbox wirelessly for the first time with my new adapter and having a hard time.It keeps failing at the network connection stage

    I have one of the first launch 20gb Xbox 360 white consoles from 2007

    What Country/State/Province do you live in?
    Phoenix, AZ USA

    Modem brand & model number: Motorola SURFboard model
    SB5101

    Router brand & model number: Linksys Wireless G model E1000



    We also have a network extender as well. Linksys Wireless G Network Range Expander model
    WRE546



    Network Connection Type: Wireless/Wired: Wireless

    If Wireless, what type of encryption are you using? WPA2 or WPA

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?
    White external (Brand new)

    Things you have tried: I've gone through the xbox troubleshooting so I've rebooted the network, checked that the wireless adapter has a red light showing ready to connect, checked my wireless password at least five
    times, checked that my DHCP settings are currently turned on, used a manual ip address withing the range/parameters of my router, and checked that MAC filtering is turned off.

    Is UPnP Enabled? Yes/no/Unknown: Unknown

    Is NAT Type Open? Unknown

    Any Error Codes you encounter: No specific codes

    What type of internet do you have? Cable/DSL/T1/3G?
    Cable

    Who is your ISP(Internet Service Provider)?
    Cox High speed


    When you run "Test Xbox LIVE connection" what is the exact message shown on screen?
    "There's a problem with your connection"



    I'm currently using my parents network so I'm not going to be able to make any changes to the network settings as they are. I know proximity isn't an issue because I've had it right next to the router and still had the same error message. If anyone has a
    solution to this I'd really appreciate it.
     
    sniperhunter05, Aug 8, 2018
    #2
  3. GMAN990
    GMAN990 Guest
    Network Connection issues

    Hi,

    Try changing the wireless channel on your router, try a few different channels to see which work the best for you
     
    GMAN990, Aug 8, 2018
    #3
  4. {Parity}
    {Parity} Guest

    Network connection issues

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
     
    {Parity}, Aug 8, 2018
    #4
  5. GMAN990 Win User

    Network Connection issues

    Hi,

    Try changing the wireless channel on your router, try a few different channels to see which work the best for you
  6. {Parity} Win User

    Network connection issues

    Try performing a hard reset EXACTLY like this.

    Hold the power button on the console for 8 seconds or until the power shuts down completely. Unplug the power cord from the back of the console for 5 minutes. Plug the power cord back in and restart the console.
  7. InfernoWolfNLD Win User

    Network connection issues

    Hey again UnseamedElk, You mentioned earlier that you're using the WiFi Adapter of your PC. In what way is your Xbox connected to your PC? Regards, SamxBroski
  8. InfernoWolfNLD Win User

    Network connection issues

    Hey again UnseamedElk, It indeed sounds a lot like an IP issue. I suggest that you check out the troubleshooting page for this issue. This page can be found

    Here
    . Regards, SamxBroski
  9. InfernoWolfNLD Win User

    Network connection issues

    Hey there UnseamedElk, If the given solutions by FullM3ta1Jack3t aren't working out for you, I suggest that you do the following: Please fill out the
    bold below and post back. This will give us a better understanding of your network setup =)
    What Country/State/Province do you live in?

    Modem brand & model number:

    Router brand & model number:

    If Wireless, are you using a white or black external adapter, or an internal (Xbox 360S) adapter?

    Things you have tried:

    Is UPnP Enabled? Yes/no/Unknown

    Do you have a NAT error? If so, what is your NAT type?

    Any Error Codes you encounter:

    Who is your ISP(Internet Service Provider)?

    After you run "Test Xbox LIVE connection" press “Y” for "More Info”. In the pop-up that appears, what are the following values, if shown? (If a value below does not appear for you, just leave it blank.)

    W:

    X:

    Y:

    Z:

    ID:

    L:

    Q:

    T:

    D:

    S:

    C:
    Regards, SamxBroski
Thema:

Network connection issues

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