Network settings won't open ,keep getting error

Discus and support Network settings won't open ,keep getting error in XBoX on Consoles to solve the problem; Every time I go to open my network settings on my Xbox 1 it says unexpected error ,have tried a hard reset,first without deleting games and after I did... Discussion in 'XBoX on Consoles' started by leo88rj, Aug 16, 2021.

  1. leo88rj
    leo88rj Guest

    Network settings won't open ,keep getting error


    Every time I go to open my network settings on my Xbox 1 it says unexpected error ,have tried a hard reset,first without deleting games and after I did a full hard wipe reset.Have tried power cycle nothing is working please help

    :)
     
    leo88rj, Aug 16, 2021
    #1
  2. Francia J. Win User

    Network settings won't open ,keep getting error

    If that's the case, I will be needing to reroute you in that way the team can have this investigated further since we have already exhausted everything. Before I reroute you to them, is there anything else that you want me to check for you?
  3. leo88rj Win User

    Network settings won't open ,keep getting error

    Left it unplugged for 8 hours last night still said error this morning When I try access my network settings
  4. leo88rj Win User

    Network settings won't open ,keep getting error

    Thank you for your help but as stated ,the problem is I CANNOT open my network settings as it gives me the error 0x80070490 ,not to be confused with the error code 0x87e1000a When I try open the Microsoft store ,thinking better solution is to get a PS4 but I've been Microsoft always!
  5. Francia J. Win User

    Network settings won't open ,keep getting error

    I appreciate you letting me know. Do you have an external hard drive plugged into your console? A corrupted hard drive may cause issues as well. If you have one, please unplug then perform a power cycle on your console.

    ​​​

    POWERCYCLE CONSOLE​​​

    ​​​

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off. ​​​

    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on your controller. ​​​
  6. Francia J. Win User

    Network settings won't open ,keep getting error

    That's odd, the error code is pertaining to the installation of an incompatible game version.

    Let's clear your MAC Address.

    Settings > General > Network Settings > Advanced Network Settings > Alternate MAC Address > Clear > Restart.
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Network settings won't open ,keep getting error

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