Network troubleshoot

Discus and support Network troubleshoot in XBoX on Consoles to solve the problem; When I go to test my network connection with my Xbox live it says my Xbox failed to connect with my Internet and network. But it isn't my Internet... Discussion in 'XBoX on Consoles' started by TheHighRise42O, Apr 24, 2017.

  1. Network troubleshoot


    When I go to test my network connection with my Xbox live it says my Xbox failed to connect with my Internet and network. But it isn't my Internet because I can watch Netflix in my living room with no problem so it's the Xbox that won't stay connected to
    the network and so I can't use my Xbox live

    :)
     
    TheHighRise42O, Apr 24, 2017
    #1
  2. Ringo
    Ringo Guest
    Problems with internet through xbox one

    Just rerun the test for network connection on your console so that error message is verified. If it does not connect again, the network connection troubleshooter will fix the problem for you.
     
    Ringo, Apr 24, 2017
    #2
  3. Jules
    Jules Guest
    Several consoles through the same router

    It can be done but a lot of people experience network problems and sometimes it will give you an error message. There are some troubleshooting steps you can take to fix the issue that involves going into your settings but I haven't tried it. If you try the Xbox troubleshooting site you might find something helpful.
     
    Jules, Apr 24, 2017
    #3
  4. Mister Maka
    Mister Maka Guest

    Network troubleshoot

    Hey there TheHighRise42O.

    So that we can best help out, can you clarify how your Xbox 360 is connected to the internet? Are you wired or wireless? If you haven't tried already, be sure to reset your network connection by unplugging network hardware for 30 seconds and then reconnect.
     
    Mister Maka, Apr 25, 2017
    #4
  5. Mister Maka Win User

    Network troubleshoot

    Hey there TheHighRise42O.

    So that we can best help out, can you clarify how your Xbox 360 is connected to the internet? Are you wired or wireless? If you haven't tried already, be sure to reset your network connection by unplugging network hardware for 30 seconds and then reconnect.
  6. EpikRageQuit Win User

    Network Troubleshooting

    added

    error status report

    w: 0000 - 0021

    x: 8001 - 1005

    y: 0000 - 0000

    z: 0000 - 0000

    ID: FFFF - FFFF
  7. Mister Fitzer Win User

    Network Troubleshooting

    Hey mate, often those codes aren't as helpful as the text accompanying them. Can you please answer the bold questions listed

    here
    ?
  8. RainingRoses Win User

    Xbox network troubleshooting

    Hello,

    If you receive a “We’re not sure what’s wrong message”, it means the network connection test can’t diagnose the issue that is preventing your console from connecting to Xbox Live.

    For further help, please take advantage of one of the additional support options offered in the Still need help? section.

    For the best support, be sure to have the following information ready:

    - Which Xbox Live connection error you're getting

    - The make and model of your router, modem, or gateway, as well as any additional network hardware

    - Any troubleshooting steps you may have already tried



    https://support.xbox.com/en-US/help/Hardware-Network/connect-network/xbox-one-network-connection-errors#troubleshoot-network-connection-errors



    It would be best to contact support about this issue.

    Hope this helps😊
  9. VibroPlex Win User

    wireless network connection troubleshooting

    The gateway company support hotline.
Thema:

Network troubleshoot

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