never got my $5 Visa® Prepaid Card

Discus and support never got my $5 Visa® Prepaid Card in XBoX Rewards to solve the problem; hi i redeemed it on 05/16/2018 Visa® Prepaid Card how long do i wait to get the $5 visa gift card? 9c874cc3-420d-4154-a026-6e0adc808e15 Discussion in 'XBoX Rewards' started by taellon, May 22, 2018.

  1. taellon
    taellon Guest

    never got my $5 Visa® Prepaid Card


    hi i redeemed it on

    05/16/2018

    Visa® Prepaid Card

    how long do i wait to get the $5 visa gift card?

    :)
     
    taellon, May 22, 2018
    #1
  2. B-Mitch905
    B-Mitch905 Guest
    Gold subscription does not except prepaid cards.edit

    I have used prepaid visa/mastercards in the past and they have worked. I never tried for a gold sub though because I would never pay full retail price for a gold sub
     
    B-Mitch905, May 22, 2018
    #2
  3. ryleex
    ryleex Guest
    Didn’t reserve $5 visa prepaid card that I ordered

    redeemed $5 prepaid Visa card through rewards and never received the email
     
    ryleex, May 22, 2018
    #3
  4. XBLRewards8
    XBLRewards8 Guest

    never got my $5 Visa® Prepaid Card

    Hello taellon,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
     
    XBLRewards8, May 23, 2018
    #4
  5. taellon
    taellon Guest
    ok ty =)
     
    taellon, May 23, 2018
    #5
  6. taellon
    taellon Guest
    been almost 15 days sense i posted any update on the $5 visa card?

    ty
     
    taellon, Jun 7, 2018
    #6
  7. XBLRewards8
    XBLRewards8 Guest
    Hello taellon,

    We see that you entered a entirely different domain from your previous redemption. Please be sure to register with the email address you wish to be delivered to.

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
     
    XBLRewards8, Nov 3, 2018
    #7
  8. taellon Win User

    never got my $5 Visa® Prepaid Card

    Hello ,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
    ok ty =)
  9. taellon Win User

    never got my $5 Visa® Prepaid Card

    been almost 15 days sense i posted any update on the $5 visa card?

    ty
  10. XBLRewards8 Win User

    never got my $5 Visa® Prepaid Card

    Hello taellon,

    Apologies for the inconvenience. We have escalated this issue to our Vault team to investigate.
  11. XBLRewards8 Win User

    never got my $5 Visa® Prepaid Card

    Hello taellon,

    We see that you entered a entirely different domain from your previous redemption. Please be sure to register with the email address you wish to be delivered to.

    Our other team will reach out to you via private message with this code, since we cannot alter user-registered information. You can see your messages by clicking your profile in the top right corner of this website, and selecting "Messages" from the drop
    down menu that appears.
  12. N3w2xbox Win User

    still never got my $5 Visa® Prepaid Card =(

    I put up a post about a $10 prepaid visa card i purchased on the same day as you and they haven't looked into it yet so either a lot of people are having the same problem or they are waiting until june 15th to screw people over with the points.
Thema:

never got my $5 Visa® Prepaid Card

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