Never got my rewards.

Discus and support Never got my rewards. in XBoX Rewards to solve the problem; I bought the 10$ gift card with rewards points and never got an email for it. Was never added to my account either, even though it still took the 7500... Discussion in 'XBoX Rewards' started by Corrison88, Aug 16, 2018.

  1. Corrison88
    Corrison88 Guest

    Never got my rewards.


    I bought the 10$ gift card with rewards points and never got an email for it. Was never added to my account either, even though it still took the 7500 from me. I don't have a conformation order but I'm sure you can see that I had over 8000 points yesterday
    and since last night I have less than 2000.

    :)
     
    Corrison88, Aug 16, 2018
    #1
  2. Smwutches
    Smwutches Guest
    Never got my rewards

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum.
     
    Smwutches, Aug 16, 2018
    #2
  3. XBLRewards8
    XBLRewards8 Guest
    Never got my rewards

    Hello kjkamo7,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP. MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from
    the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (Xbox Live Rewards).

    The only offer running at the time of your September purchase of Forza Horizon 3 was a special pre-order offer that made pre-orders eligible for MyVIP. However, since you have no MyVIP stars, that purchase did not award Credits.
     
    XBLRewards8, Aug 16, 2018
    #3
  4. Smwutches
    Smwutches Guest

    Never got my rewards.

    For help with the Microsoft Rewards program, you would need to contact their customer support.
     
    Smwutches, Aug 16, 2018
    #4
  5. Corrison88
    Corrison88 Guest
    Tried. Microsoft support sent me here. And the email for the rewards support isn't working for me. Then there's another page for rewards support that i can't use because the submit button stays greyed out.
     
    Corrison88, Aug 16, 2018
    #5
  6. Corrison88
    Corrison88 Guest
    I finally got that one to send. Hopefully they get back to me. So tired of redeeming rewards points just to not receive the reward.
     
    Corrison88, Nov 3, 2018
    #6
  7. Smwutches Win User

    Never got my rewards.

    For help with the Microsoft Rewards program, you would need to contact their customer support.
  8. Smwutches Win User

    Never got my rewards

    For help with the Rewards program, it's best to post in the Xbox Rewards Questions support forum.
  9. Corrison88 Win User

    Never got my rewards.

    I finally got that one to send. Hopefully they get back to me. So tired of redeeming rewards points just to not receive the reward.
  10. Corrison88 Win User

    Never got my rewards.

    Tried. Microsoft support sent me here. And the email for the rewards support isn't working for me. Then there's another page for rewards support that i can't use because the submit button stays greyed out.
  11. XBLRewards8 Win User

    Never got my rewards

    Hello kjkamo7,

    You can earn Xbox Live Rewards Credit in two ways:

    1. By finishing the offers located on the MyMissions page at
    https://rewards.xbox.com/mymissions/
    .

    -or-

    2. For non-offer purchases, you can earn Credits by earning a one star MyVIP level through purchasing at least $300 USD or regional equivalent of eligible content. After you receive your first star you will begin to earn a percentage of your eligible purchases
    back as payback Rewards Credit. Pre-orders, in-game consumables, and subscriptions are not eligible for MyVIP. MyVIP has a recalibration every year. At the end of the year, we place you in your MyVIP rank for the new year based off your eligible spending from
    the previous year, and set your progress to the default state. This happened in September 2015 and December 2016. Since you are a zero star member, you do not get payback Credits on your purchases. You can check your current MyVIP level/progress at (https://rewards.xbox.com/myrewards/).

    The only offer running at the time of your September purchase of Forza Horizon 3 was a special pre-order offer that made pre-orders eligible for MyVIP. However, since you have no MyVIP stars, that purchase did not award Credits.
Thema:

Never got my rewards.

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