Never receive newsletters or other promotions?

Discus and support Never receive newsletters or other promotions? in XBoX Sales and Promo to solve the problem; Hi, I have my e-mail properly listed under contact preferences, yet I have never gotten the weekly Xbox newsletter or other promotional stuff. I... Discussion in 'XBoX Sales and Promo' started by Czar Cerulean, Apr 16, 2015.

  1. Never receive newsletters or other promotions?


    Hi,

    I have my e-mail properly listed under contact preferences, yet I have never gotten the weekly Xbox newsletter or other promotional stuff. I (sometimes) get the monthly rewards statement, but not all the time. Because of this, I missed the year one email
    a few months ago and thus lost any rewards I might have gotten, and I'm pretty sure I also missed the 10 Years VIP thing a few years back because of it as well. Does anyone know how I can start receiving e-mails again? I have both boxes checked and I don't
    filter any spam.

    Thanks.

    :)
     
    Czar Cerulean, Apr 16, 2015
    #1
  2. kurt zombie
    kurt zombie Guest
    newsletter

    Yes I have. And thing is that I do receive e-mails like for example when I renew my membership, but never for newsletters and things like that. I would like to receive them so I am updated on latest offers/new games and stuff...
     
    kurt zombie, Apr 16, 2015
    #2
  3. zXXJOKERXXz
    zXXJOKERXXz Guest
    Halo 4 Specializations email

    Did not receive mine played since launch of game....and double checked to make sure I am receiving XBL newsletters.
     
    zXXJOKERXXz, Apr 16, 2015
    #3
  4. DENAz666
    DENAz666 Guest

    Never receive newsletters or other promotions?

    Hey buddy,

    Firstly, and I'm sure you've done this already, but just in case, check your Xbox.com preferences. You can do this by clicking on "My account" up the top right of the screen, then clickign on "Security, Family, and Forums". Then on the left of the screen,
    click on contact preferences, and ensure they are as they should be.

    I'd also check the core microsoft account and see if you have the relevant boxed checked there. You can check those details here: account.microsoft.com

    Scroll down a little, and click on "Change Marketing Preferences", and ensure that box is ticked.

    Hopefully that'll sort it out for you Never receive newsletters or other promotions? :)

    Cheers

    Denaz
     
    DENAz666, Apr 16, 2015
    #4
  5. DENAz666 Win User

    Never receive newsletters or other promotions?

    Hey buddy,

    Firstly, and I'm sure you've done this already, but just in case, check your Xbox.com preferences. You can do this by clicking on "My account" up the top right of the screen, then clickign on "Security, Family, and Forums". Then on the left of the screen,
    click on contact preferences, and ensure they are as they should be.

    I'd also check the core microsoft account and see if you have the relevant boxed checked there. You can check those details here: account.microsoft.com

    Scroll down a little, and click on "Change Marketing Preferences", and ensure that box is ticked.

    Hopefully that'll sort it out for you :)

    Cheers

    Denaz
  6. kurt zombie Win User

    Still no newsletter?

    for some reason I have never received a newsletter from xbox...
  7. kurt zombie Win User

    newsletter

    Yes I have. And thing is that I do receive e-mails like for example when I renew my membership, but never for newsletters and things like that. I would like to receive them so I am updated on latest offers/new games and stuff...
  8. zXXJOKERXXz Win User

    Halo 4 Specializations email

    Did not receive mine played since launch of game....and double checked to make sure I am receiving XBL newsletters.
  9. I CrossBones I Win User

    Why don't I ever get the Xbox Newsletter?

    How many times do I have to tell you people, if you read previous posts I have stated everything I have tried! I have changed the email, I have checked my spam folders, my blocked senders, and I've actually cleared all my blocked emails and such. Also I've
    added the newsletter email to my allowed senders. I have tried every simple issue you guys are stating. Please read my previous suggestions from different people and support and also read if I tried what they said before you say the same thing over and over
    again. The Newsletters come from *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***, correct?

    I HAVE RECEIVED AN EMAIL FOR A HALO 4 CODE I HAVE EARNED FROM THAT EXACT EMAIL, YET I DO NOT RECEIVE THE NEWSLETTERS. SEEMS THAT I AM NOT ON THE LIST FOR THE NEWSLETTER ANYMORE.

    This is how I think the problem started:

    "A long time ago, within probably the 1st month I had xbox live, I had turned the newsletters off and now I see if you say no, that must mean to never receive them for the rest of your life."
Thema:

Never receive newsletters or other promotions?

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