Never received day one year one background

Discus and support Never received day one year one background in XBoX Sales and Promo to solve the problem; I received an email stating I should have the Day One Year One background. It tells me to go to settings...my xbox.... achievement art. The... Discussion in 'XBoX Sales and Promo' started by PE0014, Dec 10, 2014.

  1. PE0014
    PE0014 Guest

    Never received day one year one background


    I received an email stating I should have the Day One Year One background. It tells me to go to settings...my xbox.... achievement art. The background is not there. I contacted support and I was told to post here to have this issue resolved. Please send
    me the background. All of the other items contained in my email are working just fine. I really want that day one background!! Thank you...

    :)
     
    PE0014, Dec 10, 2014
    #1
  2. zkbskcwi
    zkbskcwi Guest
    day one achievement disappear

    day one achievement disappear

    And I can`t use :

    • A Year One Gamer Picture
    • New Xbox One backgrounds: A special Year One background as well as an exclusive Day One background for those who unlocked the Day One achievemen
    Many Thanks for One Year with Xbox One - Xbox Wire
     
    zkbskcwi, Dec 10, 2014
    #2
  3. Question - Year One Promotion - Cannot find Day One Background

    • I received my "Year One Celebration" e-mail yesterday.
    • After clicking the link provided, I was taken to a page that lists what my "Gift Box" included.
    • On this page is listed a "Day One Background" that is "Exclusively for you as a Day One achievement holder."
    • It states that to get/use this background I need to "Go to Settings > My Xbox > Achievement art on your Xbox One." (I assume that it means "Go to Settings --> My Xbox --> My background --> Achievement art .
    • Upon going to the "Achievement art" area, I am unable to locate the Day One Background.
    • I was able to access and use the Year One gamerpic, so I know that these items should have been installed.
    • How do I find the "Day One Background"?
    • Has anybody else found it?
     
    HyruleBalverine, Dec 10, 2014
    #3
  4. HyruleBalverine Win User

    Question - Year One Promotion - Cannot find Day One Background

    Thanks for the reply, JoeBoNeZ. I did know that I can do that with the achievement art; I don't think that is the "Exclusive Day One" background, however, because I could've done that at any time as a result of one of the recent updates. The small image
    on the web page would make me believe that the Day One background is supposed to appear more like a darker version of the standard green Year One background...
  5. JoeBoNeZ Win User

    Question - Year One Promotion - Cannot find Day One Background

    Yeah it is black with some green lines and says Day One on the bottom left
  6. JoeBoNeZ Win User

    Question - Year One Promotion - Cannot find Day One Background

    Yeah you have to go to the Day One achievement and when you pick it you should be able to see the backround.
  7. QcNordiik88 Win User

    I never received the HUT packs and the exclusive contents for NHL17

    I played NHL17 every day and I had never received one
  8. Gotham Command Win User

    In what color is your homescreen shining at you?

    Black and now Black Day One background
Thema:

Never received day one year one background

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