New Controller - D-Pad broken out of the box

Discus and support New Controller - D-Pad broken out of the box in XBoX on Consoles to solve the problem; Hey Guys, Today i got my Brand New Xbox 360 E which i bought from ebay. Everything was sealed but the D-Pad "right" only works by pressing very... Discussion in 'XBoX on Consoles' started by viohlenze, Jan 24, 2014.

  1. viohlenze
    viohlenze Guest

    New Controller - D-Pad broken out of the box


    Hey Guys,

    Today i got my Brand New Xbox 360 E which i bought from ebay.

    Everything was sealed but the D-Pad "right" only works by pressing very strong.

    Can i change this Controller against a new one?

    If yes... How do i do that.

    Btw... I am from germany

    :)
     
    viohlenze, Jan 24, 2014
    #1
  2. CRUZZifer
    CRUZZifer Guest
    Killer Instinct breaking your controller down fast

    Long time man! But I've been playing TONS of KI and my controller is just fine (just like out the box). It's funny because when I bought MK9 on the 360, the special D-Pad 360 controller they came out with broke within two/ three weeks but this X1 controller....
    NO ISSUE New Controller - D-Pad broken out of the box :)
     
    CRUZZifer, Jan 24, 2014
    #2
  3. Sword Style
    Sword Style Guest
    The Gears of war 3 controller

    I have the silver controller. Had it since it first came out. I've never once ever rotated the D-pad, other than the first experimental twist when I first pulled it out of the package. But no, my D-pad isn't broken
     
    Sword Style, Jan 24, 2014
    #3
  4. onyxishere
    onyxishere Guest

    New Controller - D-Pad broken out of the box

    You could either contact the seller on ebay or set up the warranty for the console and the arrange to get a warranty replacement from the support pages.

    myservice.xbox.com/.../Welcome.aspx
     
    onyxishere, Jan 24, 2014
    #4
  5. onyxishere Win User

    New Controller - D-Pad broken out of the box

    You could either contact the seller on ebay or set up the warranty for the console and the arrange to get a warranty replacement from the support pages.

    myservice.xbox.com/.../Welcome.aspx
  6. Sword Style Win User

    The Gears of war 3 controller

    I have the silver controller. Had it since it first came out. I've never once ever rotated the D-pad, other than the first experimental twist when I first pulled it out of the package. But no, my D-pad isn't broken
  7. Obsessive Power Win User

    New Controller

    The OP must be referring to this type of pad
    Xbox 360 Official Silver Wireless Controller.
    These controllers have a new elevated D-Pad for more precision. This D-Pad is very useful for games like Street Fighter and Tekken.

    I'm pretty sure only the special edition 360 Slims have the new D-Pad controllers in the box. My recent 250GB Slim came with a normal black wireless pad. My nephews Gears of War 3 edition came with the new controller.
  8. ElectroFlying Win User

    The Xbox One controllers are poorly built

    Only problem I have had with my X1 controller is the D pad.

    Right out of the box, I updated it, and began using Edge and Youtube and noticed that 1 click down on the D pad often moved the navigation down 3 or more spaces.

    It does the same with games as well, which makes using the D pad annoying. So I hooked up the New spare X1 controller I had bought the day I bought the console. (black friday 2015) And it's D pad does it as well.

    Wasn't the D Pad redesigned this generation? I'm sure it was, but if this is what some would call 'a quality redesign.' Then someone in the design team should have gotten fired.

    Thankfully, I don't use the D pad much.
  9. NinjaM0nkey8 Win User

    Controller D-Pad Broken

    never mind about this post I tried to fix my controller and I broke it. I feel like a idiot right now
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New Controller - D-Pad broken out of the box

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