New punch card!!!

Discus and support New punch card!!! in XBoX Rewards to solve the problem; Hey guys, yesterday I bought a State of Decays 2 Ultimate Edition to my Microsoft Account. Also I follow the Microsoft Rewards program all the time.... Discussion in 'XBoX Rewards' started by Vladimir Holonin, May 24, 2018.

  1. New punch card!!!


    Hey guys, yesterday I bought a State of Decays 2 Ultimate Edition to my Microsoft Account. Also I follow the Microsoft Rewards program all the time. Today I found a banner in my Microsoft Rewards account that I need to do 3 steps to get "New punch card"
    which is 6500 points.

    Well I did all two steps except the third - "Buy State of Decay 2". I think this step should be activated already, because I have the game already, but it didn't. I don't think I need to buy the game once again to get those points. So please, help me and
    tell me what do I need to do to get this punch card.

    Thanks!

    :)
     
    Vladimir Holonin, May 24, 2018
    #1
  2. XBLRewards8
    XBLRewards8 Guest
    New Punch Card

    Hello Nathan1169,

    In order to complete that offer, you must make three eligible pre-orders during the offer period. Since you have only made two (Star Wars and Assassin's Creed) you have not yet completed the offer. From the FAQ:

    How do I earn Rewards with the Games on Demand Pre-Order Punchcard?



    Earn 15,000 Rewards Credits and 5 MyVIP Gems when you pre-order three eligible (see descriptor in next question) digital Games on Demand titles in the Microsoft Store between October 1, 2017 00:00 UTC and December 31, 2017 23:59 UTC. You must pre-order
    each game before its shown release date to qualify. Please note that retail Microsoft Store purchases do not apply. Please visit http://www.worldtimeserver.com or another world time database to
    determine local time.


    Note that as also stated in the FAQ, if you have only recently made your purchase, it can take us up to 96 hours to receive and process that activity.
     
    XBLRewards8, May 24, 2018
    #2
  3. Nathan1169
    Nathan1169 Guest
    New Punch Card

    I have completed 2 of the 3 checks. The last one is digital download assassins creed origins. I have done that a while ago and it is not checked off.
     
    Nathan1169, May 24, 2018
    #3
  4. Smwutches
    Smwutches Guest

    New punch card!!!

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
     
    Smwutches, May 24, 2018
    #4
  5. Nope, I chated with the Microsoft support and they told me, that I need to ask here about that. They told me that Microsoft Reward program is the same with X Box Reward program, that is why they sent me the link to this forum and asked me to create topic
    here.
     
    Vladimir Holonin, May 24, 2018
    #5
  6. Smwutches
    Smwutches Guest
    Sorry, but support was incorrect. They are known to do that. You will need to contact Microsoft Rewards support. The Xbox Rewards program is transitioning into the Microsoft Rewards program next month, but they are not the same thing.
     
    Smwutches, May 24, 2018
    #6
  7. Leibnitz
    Leibnitz Guest
    I am in the same boat. I pre-ordered the game and the punch card didn't recognize my order and I can't mark as complete the step 1 from the promotion.

    How can I contact the customer support? I tried but didn't find anything.

    thanks in advance
     
    Leibnitz, May 25, 2018
    #7
  8. Smwutches
    Smwutches Guest

    New punch card!!!

    Since the offer started on May 23, a preorder would not be eligible. But you can still try contacting their customer
    support
     
    Smwutches, Nov 3, 2018
    #8
  9. Smwutches Win User

    New punch card!!!

    Sorry, but support was incorrect. They are known to do that. You will need to contact Microsoft Rewards support. The Xbox Rewards program is transitioning into the Microsoft Rewards program next month, but they are not the same thing.
  10. Smwutches Win User

    New punch card!!!

    I am in the same boat. I pre-ordered the game and the punch card didn't recognize my order and I can't mark as complete the step 1 from the promotion.

    How can I contact the customer support? I tried but didn't find anything.

    thanks in advance
    Since the offer started on May 23, a preorder would not be eligible. But you can still try contacting their customer
    support
  11. Vladimir Holonin Win User

    New punch card!!!

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
    Nope, I chated with the Microsoft support and they told me, that I need to ask here about that. They told me that Microsoft Reward program is the same with X Box Reward program, that is why they sent me the link to this forum and asked me to create topic
    here.
  12. Smwutches Win User

    New punch card!!!

    For help with the Microsoft Rewards program, you would need to contact their customer support via their redemption page. The Xbox Rewards program is not the same.
  13. Leibnitz Win User

    New punch card!!!

    I am in the same boat. I pre-ordered the game and the punch card didn't recognize my order and I can't mark as complete the step 1 from the promotion.

    How can I contact the customer support? I tried but didn't find anything.

    thanks in advance
Thema:

New punch card!!!

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