New Xbox 360 controller constantly disconnects

Discus and support New Xbox 360 controller constantly disconnects in XBoX on Consoles to solve the problem; i have had my xbox 360 for a little over a year and just now decided to get a second wireless controller. But when me and my wife play together, both... Discussion in 'XBoX on Consoles' started by Darth Lunchbox8, Feb 15, 2014.

  1. New Xbox 360 controller constantly disconnects


    i have had my xbox 360 for a little over a year and just now decided to get a second wireless controller. But when me and my wife play together, both controllers disconnect randomly. But when only one of them is on we don't have this problem. Is there anyway
    to fix this issue?

    :)
     
    Darth Lunchbox8, Feb 15, 2014
    #1
  2. Controller keeps disconnecting

    I bought a new controller the other day, and at first it was working fine but now it disconnects constantly. 5 to 10 times every hour or so. Whenever it disconnects, we get disconnected from xbox live and our other controller disconnects too. I've hard
    reset, and resynced the controller, but nothing helps.
     
    Despised Archon, Feb 15, 2014
    #2
  3. Controller disconnects constantly

    Thanks for linking them up. There's also this thread, which I posted on back in June:

    forums.xbox.com/.../4789666.aspx

    (I created a new thread because I read the mods asked people to create new threads to get individual support...we'll see.)
     
    FattyMoBookyBut, Feb 15, 2014
    #3
  4. New Xbox 360 controller constantly disconnects

    And i just found out that when im playing a game by myself with the new controller ot will randomly disconnect as well
     
    Darth Lunchbox8, Feb 15, 2014
    #4
  5. Darth Lunchbox8 Win User

    New Xbox 360 controller constantly disconnects

    And i just found out that when im playing a game by myself with the new controller ot will randomly disconnect as well
  6. NITRO 187 Win User

    Controller constantly disconnects...

    No "Profit" on this answer as I have tried that solution,I've looked all over these forums and tried every possible suggestion.It has to be a software issue.It would not be horrible if I could play wired but that causes the controllers to act like they have
    a mind of their own,and yes I said controllers,plural because I've tested 3 separate controllers.Im not sending in my XboxOne for repair because others with the same problem got it back with the same problem.Its not interference because nothing has changed
    prior to the last update.
  7. NewBlacksmurf Win User

    Controller disconnects constantly

  8. dearjenna Win User

    Controller constantly disconnects...

    Hey everyone affected,

    To be clear, are you seeing this with multiple controllers on the same console? If so, this could be something w/the console's ability to connect rather than the controllers'. I have a few steps I recommend:

    1. Test any of these disconnecting controllers on a friend's console.

    -- If they connect and work fine on another console, this definitely points to your console.

    2. Another similar test is to test these controllers wired via a microUSB cable and see if they connect and work fine.

    3. If everything checks out wired and with another console, a repair may be necessary for your console. You can find out more about that here:

    support.xbox.com/.../getting-your-product-serviced
  9. M3tal Daz3 Win User

    Controller constantly disconnects...

Thema:

New Xbox 360 controller constantly disconnects

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