New xbox1x stollen! What're my options?

Discus and support New xbox1x stollen! What're my options? in XBoX on Consoles to solve the problem; -[Mod Removed Image - Personal Information] I recently upgraded and bought the xbox1x division 2 bundle and had it hooked up and signed in. I played... Discussion in 'XBoX on Consoles' started by KeYeSButler, Aug 27, 2019.

  1. KeYeSButler
    KeYeSButler Guest

    New xbox1x stollen! What're my options?


    -[Mod Removed Image - Personal Information]

    I recently upgraded and bought the xbox1x division 2 bundle and had it hooked up and signed in. I played it maybe 3 times over the course of a week before it was stolen. I can remote locate
    phones, and computers that I've registered to my Microsoft account, but I cant remote locate any of my xboxs? Is this a thing or is there some surefire way to get my system back? I just spent $500 on it and I'm hoping I'm not
    [Mod Removed - Profanity]. Any guidance offered is appreciated. I have all the packaging, should still have the reciet

    :)
     
    KeYeSButler, Aug 27, 2019
    #1
  2. XBF Leo G Win User

    New xbox1x stollen! What're my options?

    Hello KeYeSButler,

    Thank you for keeping us updated. The police will need the serial number of your device so they can attempt to locate it. We recommend following the steps that we provided to track the activity on your account. This is as much as we can offer in regards
    to helping you locate the device. The rest will be up to your local law enforcement to recover it. We hope this information helps!
  3. KeYeSButler Win User

    New xbox1x stollen! What're my options?

    Yes the police have been involved, investigation opened but idk what they're doing. The console was at my girlfriend's place, entire house burglarized, reports filed for sure. I get the feeling nothing's to come of it though, so trying to learn my options
    in regards to doing it myself. If I can find where it is, I'd just like to get it back. I imagine whomever hands it's in is using it, can xbox support help locate it or would this be a microsoft support thing?
  4. XBF Leo G Win User

    New xbox1x stollen! What're my options?

    Hello KeYeSButler,

    Thank you for posting on the Xbox forums. We understand that your console was recently stolen, and you would like to know if there is a way to track your console in order to recover it. The only way you can get an exact location of your console
    is if the person that stole your device logs in to your account. You can find this information out by logging in to the Microsoft website and visiting the

    security section
    . You can choose to view your account's recent activity there. If someone uses your console to log in to your account, you can see an exact location with an IP address as well. Once you have that information, you can forward it to your local
    law enforcement along with your serial number. We hope this information helps!
  5. Phoenix_Reins Win User

    New xbox1x stollen! What're my options?

  6. Fl0ydPinkert0n Win User

    New xbox1x stollen! What're my options?

    I think the first thing you should do is
    change the password
    on your Microsoft account, and then
    call Microsoft
    directly and notify them about your situation.

    Also, I found this in another thread:

    With console serial number in hand the police can contact Microsoft Online Services Legal Request Hotline to attempt to get access information such as active IP address, accounts etc.

    Talk to your investigating officer, they probably already have protocol for cybercrimes.

    "Microsoft will respond to formally served civil subpoenas served on Microsoft’s registered agent in the requesting party’s state and is unable to respond to faxed or mailed requests for civil matters."

    hint: don't bother calling or mailing unless you're in local law enforcement.

    Phone: +1 425 722 1299
    Fax: +1 425 708 0096
    Email: *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***
    You'd be surprised how many consoles get recovered along with other loot.
    http://www.reddit.com/r/xboxone/comments/2ch3ik/someone_stole_my_xbox_one/cjfs2hf
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New xbox1x stollen! What're my options?

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