Ninja Gaiden Black has no cover art / Searching-returned entry can't merge with installed

Discus and support Ninja Gaiden Black has no cover art / Searching-returned entry can't merge with installed in XBoX Games and Apps to solve the problem; Recently I bought Ninja Gaiden Black on the marketplace but the game doesn't show any cover art on my Xbox 360. [img] The "Game Details" shows no... Discussion in 'XBoX Games and Apps' started by Gamedian, Nov 22, 2017.

  1. Gamedian
    Gamedian Guest

    Ninja Gaiden Black has no cover art / Searching-returned entry can't merge with installed


    Recently I bought Ninja Gaiden Black on the marketplace but the game doesn't show any cover art on my Xbox 360.

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    The "Game Details" shows no detail (Rate, Pin, Gallery, Compatibility), either.

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    If I search "Ninja Gaiden Black", I can find one with the cover art.

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    However, it doesn't have a "Play" button, no matter if I pin it to my dashboard or not. The only option is "Download Again".

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    When I select "Download Again", the prompt will detect the installed game and show the "Play Now" option.

    Ninja Gaiden Black has no cover art /  Searching-returned entry can't merge with installed [​IMG]

    I have downloaded the game for 5 times (each time after a clean removal of the game). The problem still exists. I also tried clearing system cache. It didn't help, either. The system is up to date.
    Please help resolve this issue. Thanks!

    :)
     
    Gamedian, Nov 22, 2017
    #1
  2. NSSoulja74
    NSSoulja74 Guest
    Ninja Gaiden Black Error

    Same issue. Can't download Ninja Gaiden Black from Xbox live Marketplace.......
     
    NSSoulja74, Nov 22, 2017
    #2
  3. J.R.G.
    J.R.G. Guest
    What is the hardest game(s) that you've beaten?

    This is the one of the few games that made me want to throw my controller though the T.V.! Lol. Ninja Gaiden, Ninja Gaiden Black, and Ninja Gaiden two are AWESOME games!

    Peace, J.R.
     
    J.R.G., Nov 22, 2017
    #3
  4. Gamedian
    Gamedian Guest

    Ninja Gaiden Black has no cover art / Searching-returned entry can't merge with installed

    Alright, after chatting with MS support team, I can see that there're actually 2 entries for this game because it's republished:

    The one can be bought, but with no image on Xbox 360:

    Ninja Gaiden Black

    The original one with the image but no price tag or purchase button:

    NINJA GAIDEN Black

    They are not merging together and I won't get a box art on the 360.

    Case closed.
     
    Gamedian, Nov 29, 2017
    #4
Thema:

Ninja Gaiden Black has no cover art / Searching-returned entry can't merge with installed

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