No access to old email for minecraft cant migrate

Discus and support No access to old email for minecraft cant migrate in XBoX Accessibility to solve the problem; Microsoft has started migrating Mojang accounts to Microsoft for Minecraft but the thing is you need access to the email connected to your Minecraft... Discussion in 'XBoX Accessibility' started by R_Rage., Nov 7, 2021.

  1. R_Rage.
    R_Rage. Guest

    No access to old email for minecraft cant migrate


    Microsoft has started migrating Mojang accounts to Microsoft for Minecraft but the thing is you need access to the email connected to your Minecraft account to migrate. You can change your email without having access to it I know, but the thing is I didn't do security questions and it says I need to those first before changing my email and In order to do security questions I need access to my old email which I don't have access to. someone please help I don't want to lose my account.

    :)
     
    R_Rage., Nov 7, 2021
    #1
  2. ClausReich Win User

    No access to old email for minecraft cant migrate

    Hello R_Rage! I'm Claus, an Independent Microsoft Community Consultant for Xbox! Glad to be able to help you!

    If you don't have access to your Mojang account, you'd need to contact the Mojang/Minecraft Support to check if they are able to recover it or not.
  3. Ricardo Lechuga Win User

    Minecraft migration

    That's normal, you can't access the old Mojang account after the migration, you need to use the email you used to migrate the Mojang account to, in the launcher you need to select Minecraft Java and then Microsoft login and then use the email you use during the migration process
  4. Ricardo Lechuga Win User

    cant recover minecraft account

    Hi Joshua! My name is Ricardo an independent advisor ready to help you with this situation!

    The process to fully change an email on the account deleting the old one takes 30 days, and you wouldn't have access to the email without seeing a notification about a the deletion

    If you migrated the account you would have the email about the migration in the email account you migrated
  5. mauricio tumalan Win User

    Minecraft Account Migration, need to repurchase game???

    Hello. I’m Mauricio, an Expert and a Minecraft gamer. I'll be happy to help you out today. I'm a Minecraft player and I understand that this situation is complicated, but according to Minecraft's security and privacy policy.

    Only the account owners themselves can make changes by accessing their own account. In case you don't know the email, you can present your Minecraft account transaction ID for Minecraft to be able to locate your account.

    In case you don't know the transaction ID and forgot your email, we have some alternatives for that.

    NOTE: If you have not migrated your account to Mojang before, this migration is no longer available and currently the only alternative is to migrate your Minecraft account to Microsoft.

    >> You may also turn to your email Company's support to try to regain access to your email.

    >> In this link you have instructions to change your Minecraft account email

    https://help.minecraft.net/hc/en-us/articles/36...

    >> Change email in Legacy Account

    https://help.minecraft.net/hc/en-us/articles/36...

    You may also turn to your email Company's support to try to regain access to your email.

    So far there are no other solutions for this, but Microsoft can update and come with news in the migration process, but so far the conditions are these to recover and migrate an account, it is necessary to prove your account identity, respecting the policy Privacy Policy. Otherwise, other players will be able to access other people's accounts with ease.

    Here at this link you can find the FAQ with the best questions about migration and microsoft account

    https://help.minecraft.net/hc/en-us/articles/44...

    Thank you in advance for understanding, I hope this can help you!
  6. XBF - Tali Win User

    Minecraft migration

    Hello,

    Thank you for contacting the Xbox Support forums. There are a few possibilities that may be preventing you from accessing Minecraft:

    1) The Minecraft license may be connected with the parent account email. If you still have access to this email, try logging into the account and checking your game library.

    2) The most likely scenario - if you had an error migrating your Minecraft account, this would prevent you from accessing Minecraft.

    I would recommend viewing your Xbox purchase history to confirm that you still have the Minecraft license linked to your account. If you see the title, then it is more than likely a migration error. In this case, you will need to contact Mojang Support and they should be able to assist with getting the migration error sorted out.

    Thank you,

    -Tali
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No access to old email for minecraft cant migrate

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