No error messages

Discus and support No error messages in XBoX on Consoles to solve the problem; Im unable to sign into my account on my xbox one x. It wont even give me an error message, a gray screen pops up for couple seconds then goes back to... Discussion in 'XBoX on Consoles' started by adampatstone, Nov 22, 2020.

  1. adampatstone
    adampatstone Guest

    No error messages


    Im unable to sign into my account on my xbox one x. It wont even give me an error message, a gray screen pops up for couple seconds then goes back to the add account screen. I have tried power cycling it, ive done soft and hard resets of the console and
    nothing has changed. Ive tried different wifi as well. Even when i set up the console through the app which is signed into my account it just says there was a problem

    :)
     
    adampatstone, Nov 22, 2020
    #1
  2. Catherine Cus. Win User

    Error message

    To further isolate your concern, may we know if you were able to sign in your account to
    Xbox.com?

    Another solution you may perform is to uninstall and reinstall the Xbox app. This process will replace corrupted Xbox app installation files. Refer to the steps below:

    1. Launch Windows PowerShell as an administrator. To do this, click Start > All apps >
      Windows PowerShell. Right-click Windows PowerShell
      and click More > Run as Administrator.
    2. In the Windows PowerShell window, copy and paste the command Get-AppxPackage *xboxapp* | Remove-AppxPackage and press
      Enter.
    3. Restart your device so that the changes can take effect.
    4. Click this
      link
      and download the Xbox app.
    Notify us with the results. We're here to clear things up.
  3. KennyBarker Win User

    Error message

    Tried all but still unable to log in.

    ]

    We'd like to know the progress after performing the solutions we've provided. We'd be more than willing to further assis
  4. KennyBarker Win User

    Error message

    Hi,

    An interruption with the Xbox Live server, authentication failure of the account's login credentials, and an outdated version of the Xbox app are possible factors as to why you're encountering this issue. To determine if there's an issue with your Xbox account,
    kindly sign in to Xbox.com. If you can sign in, that means your profile is all good. Otherwise, follow the on-screen prompts to update your account information.

    Upon verifying that there's no issue with your account, kindly proceed with the troubleshooting solutions below:

    Solution 1: Run apps troubleshooter

    Running the Windows apps troubleshooter can help resolve issues with apps downloaded from the Windows
    Store.

    Solution 2: Check for updates

    Keeping the application and the device up-to-date can help resolve common issues with Windows 10 built-in apps. Refer to the following links for the steps:


    Solution 3: Remove and re-add the Microsoft account

    1. Go to Settings.
    2. Select Accounts.
    3. Select Email & app accounts.
    4. Under Accounts used by other apps, click Add a Microsoft account. Enter your Xbox account login details. Note: If you can see the same login information, kindly remove and re-add the Microsoft
      account.
    5. Restart the device so that the changes can take effect. Launch the app and check if you can sign in.

    Keep us posted with the progress. We're here to clear things up.
  5. BongKaos Win User

    Error message

    Can I ask what error issues you all had before deleting your profile???? Have you all contacted phone support for account issues???? GOOD LUCK!!!
  6. IngameInstincts Win User

    error message

    If your account was banned and you want to know why post your questions or doubts in the account suspension forums and wait for an XBL PET answer .

    Follow this link :



    forums.xbox.com/.../41.aspx
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No error messages

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