"No" Internet connection - warning sign

Discus and support "No" Internet connection - warning sign in XBoX on Consoles to solve the problem; Hey together, sadly I cant get connected with the Internet via X-BOX one S since around a month. Connecting with the Internet with my mobile phone or... Discussion in 'XBoX on Consoles' started by MatthiasQA, Aug 15, 2019.

  1. MatthiasQA
    MatthiasQA Guest

    "No" Internet connection - warning sign


    Hey together,

    sadly I cant get connected with the Internet via X-BOX one S since around a month. Connecting with the Internet with my mobile phone or computer works without problems. Sometimes connecting with the internet via Xbox works after restarting the router or
    the console.

    The xbox always shows that a connecting is existing, but there is also a warning sign in front of the WIfi Sign.

    What i´ve tried yet:

    - deleting and restarting my account

    - holding the power button of the xbox 15 seconds

    - disonnecting the xbox and the wifi-router

    Thanks a lot for the help!

    Greets and sorry for my english

    Matthias

    :)
     
    MatthiasQA, Aug 15, 2019
    #1
  2. MatthiasQA Win User

    "No" Internet connection - warning sign

    Hey XBF Felixx P,

    thanks for your help. I tried it. Sadly it did not work.

    Greets Matthias
  3. XBF Crystal P Win User

    "No" Internet connection - warning sign

    Hi there Matthias,

    Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting the Xbox One S to the internet connection. What is the error code you receive when you connect to the internet?

    I recommend to try the following:

    • Xbox One Connection and Network Solution.
    • Check to see if there is any wireless interference
    • Try a direct-to-modem connection
      • If the issue persists after trying an ethernet connection, There may be an issue with your Internet Service Provider or hardware.

    Give this a try and let us know the results.
  4. MatthiasQA Win User

    "No" Internet connection - warning sign

    Hey XBF Crystal P,

    thanks for your help again. Ive just tried the connecting with the ethernet cable. That works well.

    Do you have any idea, how to get the wifi connecting run either (the router is next to the xbox)?

    Thanks and greets Matthias
  5. XBF Chris J Win User

    "No" Internet connection - warning sign

    Hello Matthias,

    Thank you for keeping us updated. We would like to know how your console acts when connected to a different network. Would you be able to test that out? connecting your Xbox to a hotspot could work for this troubleshooting, but a different home network entirely
    would be best.

    Let us know how your console acts on a different network. Also, as mentioned above, you may want to consider getting an Ethernet cord. Being hard wired solves most connection issues and you end up having a stronger, more reliable connection.
  6. Robby Sayles Win User

    "No" Internet connection - warning sign

    You may need to reset your router, normally that fixes the issues with connectivity issues.
Thema:

"No" Internet connection - warning sign

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