No longer able to access my Microsoft account on my Xbox 360

Discus and support No longer able to access my Microsoft account on my Xbox 360 in XBoX Accessibility to solve the problem; I no longer have access to my email that is used for my profile on my Xbox 360 and do not know the password or security question and cannot get into... Discussion in 'XBoX Accessibility' started by Trip95, Dec 5, 2019.

  1. Trip95
    Trip95 Guest

    No longer able to access my Microsoft account on my Xbox 360


    I no longer have access to my email that is used for my profile on my Xbox 360 and do not know the password or security question and cannot get into the account to change the email to my new account

    :)
     
    Trip95, Dec 5, 2019
    #1
  2. XBF Eladio M Win User

    No longer able to access my Microsoft account on my Xbox 360

    Hey Trip

    Thank you for taking the time to post this on the Xbox Forums. We understand that you are currently experiencing difficulties with having access to your Microsoft account.

    For this scenario, what you would need to do is fill out an ACSR form in order to

    recover your Microsoft account
    . This will require you to provide information about your account that no one else but yourself would have access to, such as payment instruments on your account and previous passwords.

    I encourage you to use this method as this will be the best way for you to recover your account. Give this a try and let us know if this works for you!
  3. AridLizard Win User

    xbox Live account is attached to my dads email and his xbox live account is attached to mine

    if they are Microsoft email addresses then they are permanently linked to the Xbox account.

    if you add an alias email then remove the Microsoft email address it will delete the Microsoft email account and you will no longer be able to access anything else connected to it, such as Office 365, and you will no longer be able to send or receive emails
    on that account
  4. Ironwilled Win User

    Can I get some old consoles banned?

    If he no longer has access to his consoles then he can't remotely remove them from his account. Here is the quote from Xbox Support website,

    If you no longer have access to the Xbox One console where you saved your Microsoft account, you won't be able to remove the account remotely. However, you can change your password, which will disable
    access to your Microsoft account on the console to which you no longer have access.
  5. BUCMASTER Win User

    Is anyone else out there still having problems accessing XBox Live?

    I can sign in to my account with no problem on my Xbox One, but not my Xbox 360. Are we no longer able to use the same account between the 2 consoles?
  6. Honda Man 04 Win User

    How do I remove my Xbox account off another xbox

    Unfortunately you can't remove the items from their console but you can make it so that they can no longer access them.

    If you no longer have access to the Xbox One console where you saved your Microsoft account, you won't be able to remove the account remotely. However, you can change your password, which will disable access to your Microsoft
    account on the console to which you no longer have access. Here's how:

    1. Sign in to your Microsoft account online.
    2. Select Security & privacy.
    3. Select Change password and then follow the steps.
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No longer able to access my Microsoft account on my Xbox 360

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