No longer able to pick up my microphone on the xbox. The mic works on other devices.

Discus and support No longer able to pick up my microphone on the xbox. The mic works on other devices. in XBoX on Consoles to solve the problem; Hi guys, Really appreciate some help here. I have a Turtle beach ca amp pro with headset. Everything set up and working as it should for 12 months.... Discussion in 'XBoX on Consoles' started by DeLiiVeRaNcE, Jan 3, 2020.

  1. DeLiiVeRaNcE
    DeLiiVeRaNcE Guest

    No longer able to pick up my microphone on the xbox. The mic works on other devices.


    Hi guys,

    Really appreciate some help here. I have a Turtle beach ca amp pro with headset.

    Everything set up and working as it should for 12 months. Until today, I have plugged a microphone into my pc today and The xbox companion app has picked this up so I just pressed ok. since then I can't speak on the xbox through my tac amp. it's really
    weird. The headset is fully working and the chat cable is not broken. I've tested these with other devices. How do I reverse this?, I can see no options to fix this on the xbox or the companion App :/

    Many thanks,

    Ian.

    :)
     
    DeLiiVeRaNcE, Jan 3, 2020
    #1
  2. DeLiiVeRaNcE Win User

    No longer able to pick up my microphone on the xbox. The mic works on other devices.

    Hello,

    My controller is upto date. When I use the xbox chat adapter then plug in the headset direct it works. when i go through the tac amp it doesnt work. But, the tac amp is fine. tried this on my pc and nothing is wrong I can talk and hear. since I
    allowed the boom mic to access the xbox companion app it's all gone haywire. I tried calling xbox but the person I spoke to only spoke broken english and could not understand me. she just hung up after 40 minutes of waiting :/

    Painfull!!
  3. XA JJKILLERs Win User

    No longer able to pick up my microphone on the xbox. The mic works on other devices.

    Hi guys,

    Really appreciate some help here. I have a Turtle beach ca amp pro with headset.

    Everything set up and working as it should for 12 months. Until today, I have plugged a microphone into my pc today and The xbox companion app has picked this up so I just pressed ok. since then I can't speak on the xbox through my tac amp. it's really
    weird. The headset is fully working and the chat cable is not broken. I've tested these with other devices. How do I reverse this?, I can see no options to fix this on the xbox or the companion App :/

    Many thanks,

    Ian.
    Have you checked for updates on the controller

    https://beta.support.xbox.com/help/hardware-network/controller/update-xbox-wireless-controller
  4. Noahgriff Win User

    No longer able to pick up my microphone on the xbox. The mic works on other devices.

    Hello, If this still is not working after using the other suggestions. I recommend you vising the store in which you got the controller from to see if is still on Warranty. That way you can get a replacement.
  5. DeLiiVeRaNcE Win User

    No longer able to pick up my microphone on the xbox. The mic works on other devices.

    Why, the controller works? its some kind of background settings issue I think that the xbox companion app has changed when accepting use of a mic from my pc.

    All the hardware works when cross checked. it can only be a software issue :/
  6. XBF Diego M Win User

    Headset

    Hi Sam,

    Since the mic is not working on two different controllers, then it's possible the mic itself is malfunctioning. Have tested the headset on another device to confirm the mic works? Try it with a phone on a voice call or try it on a PC or tablet on a Skype
    call or some other method in confirming others can hear you with that same headset on another device.

    Try the headset with another device and let us know that the microphone is working correctly.
Thema:

No longer able to pick up my microphone on the xbox. The mic works on other devices.

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