No mans SKy Xbox One console does not show Player Code for multiplayer

Hi there,

Thanks for replying and keeping us updated in the forums. Sorry you're having difficulty getting into the multiplayer portion of No Man's Sky. You did say you were able to play GTA V via the online multiplayer, so that would indicate that you do have a connection
to Xbox Live; however, can you clarify if the issue in getting into multiplayer mode on No Man's Sky gives you trouble when connecting to the Xbox servers, or are you getting booted when attempting to go into the No Man's Sky servers from the game?

If you feel that your multiplayer connection may not be good, then we'd recommend the Welcome to the Xbox One Multiplayer Connection
Error Solution in order to troubleshoot and get you sorted out. Or if it is the game server's themselves, you can check out the
No Man's Sky website directly for any updates that they may have available or request help from them.

I hope that this helps out! Please let us know the results.

Games sell consoles and the current climate shows this. People will jump ship for games like No Mans Sky.

Hi there,

Thanks for replying and keeping us updated in the forums. Sorry you're having difficulty getting into the multiplayer portion of No Man's Sky. You did say you were able to play GTA V via the online multiplayer, so that would indicate that you do have a connection
to Xbox Live; however, can you clarify if the issue in getting into multiplayer mode on No Man's Sky gives you trouble when connecting to the Xbox servers, or are you getting booted when attempting to go into the No Man's Sky servers from the game?

If you feel that your multiplayer connection may not be good, then we'd recommend the Welcome to the Xbox One Multiplayer Connection
Error Solution in order to troubleshoot and get you sorted out. Or if it is the game server's themselves, you can check out the
No Man's Sky website directly for any updates that they may have available or request help from them.

I hope that this helps out! Please let us know the results.

Since when I bought the game it does not enter Multiplayer mode. When I start the game I have two options, the Multiplayer mode and the campaign, but when I'm playing and I invite some friends to play it hangs, I believe the error is in the game itself, but
I accept suggestions

Sorry their issues are continuing.

The next thing I would do is look at resetting their Xbox One:

Steps to reset Xbox One without losing games and apps

1. Press the Xbox button  to open the guide.
2. Select Profile & system > Settings > System > Console info.
3. Select Reset console.
4. On the Reset your console? screen, you'll see three options, select the following:
   • Reset and keep my games & apps. Use this option as your primary choice when troubleshooting. It will reset the OS and delete all potentially corrupted data without deleting your games or apps. In some cases, if a corrupt game file is
     causing the issue you're troubleshooting, you may have to choose Reset and remove everything, but you should always start with Reset and keep my games & apps.

After you select one of the options, your Xbox One console will begin the process of erasing the selected content and resetting itself to the default settings.

After that, potentially uninstall and reinstall the game but, I've heard that doesn't help.

Thank you for your response. We have just gone through everything that you mentioned, and still the option for Multiplayer has not appeared on the Xbox. Do you have any other steps we can try?

Once again, thank you for your time and help.